Teams | Collaboration | Customer Service | Project Management

August 2021

How to successfully calculate project estimates for your clients

Regardless of how big or small, determining project estimates for costs, resources, and time needed is really hard. The worst part is, it’s hard to know exactly how a project will pan out. Consider all of the unexpected hiccups that often happen like team members falling sick and budgets get slashed. Project estimates can’t just be pulled from the top of your head. They're complex because, well, your projects are often intricate too.

What's new in Teamwork Q2

It's time for a roundup of the features released during Q2 2021 here at Teamwork. We had another busy, yet exciting, quarter as our product teams got to work. In case you missed any updates, check out all of the Teamwork features released over the second quarter of our year to see how each could help your business. We hope you enjoyed the new features released this last quarter, and as always, we’d love to hear your feedback.

Understanding project deliverables: A complete breakdown with examples

There’s no denying the key role project deliverables play in completing projects on time, on budget, and with minimal friction. They help set stakeholder expectations, instruct your team members, and provide you with a step-by-step action plan for achieving your project’s goals. When you consider their wide-reaching implications, it becomes clear that you can’t afford to coast by with only a surface-level understanding of these critical project elements.

How to write an actionable bug report (free template to get started)

We can all agree bugs are a problem. They affect your customers' experience with your software and pose a real threat to your profitability. Unaddressed, bugs make people stop using your products, uninstall your apps, and force customers to look at your competitors for solutions. That's why it’s vital that you have a reliable process for handling bugs in your software.

5 simple ways to boost knowledge sharing in your organization

Knowledge sharing within an agency has never been easier—as long as you have the tools and the will to tell others what you know. The problem is that research shows more information generally leads to less knowledge sharing within a team. A phenomenon called “knowledge hoarding” may be to blame, or something less sinister, like employees not having the necessary tools to share what they know. So, what does that mean for your workplace?

Our Slack integration just got a whole lot better! Here's how you can make the most of our brand new features

Slack is undoubtedly one of our most popular integrations to date. With that in mind, we’ve implemented some of your suggestions to improve your experience using Slack with Teamwork and we think Version 2 of this integration will be a game-changer.

Why you shouldn't be afraid to use project management software for HR

The human resources department is basically the backbone of a business. They hire new recruits, manage employee requests, onboard new employees, and ensure every department is working well together. But, with so many tasks to juggle, things can quickly become chaotic and HR projects can slip through the cracks. Luckily, there’s a solution: project management for HR.

6 ways to improve client communication with your agency

Without clients, an agency is nothing. That's why client communication is so important—it's a bridge between you and your clients. Great communication builds relationships and trust and can turn clients into lifelong advocates for your agency. With studies showing 70% of customers tie their experiences with businesses to how they’re treated, it’s obvious that agencies should be looking for ways to make every interaction count.