The team behind Teamwork Desk is committed to helping you provide the smoothest client communication and best customer support experience possible. That’s why we're excited to introduce a refreshed and simplified Desk, to give you a faster, sleeker experience. It’s got all the same functionality that you’re accustomed to, with a clean, modern look and layout that makes it easier to find what you need.

Executing projects accurately and on time is no easy feat—especially if you’re juggling tons of tasks (and/or an entire team) at once. Luckily, project scheduling software can give you the tools you need to streamline your operations, ultimately saving you tons of time and giving you full flexibility and confidence in your workflows.

Are you struggling to scale your agency and looking for expert advice on how to command higher fees? We recently hosted an insightful webinar with Mandy Ellefson, the CEO of Hands-Off CEO, where she shares her experiences, strategies, and tools for overcoming these challenges and creating a successful and scalable business. With a wealth of experience in helping businesses scale up, Mandy is an authority in her field and has valuable insights to share.

Three-quarters of creative collaboration happens remotely, but waiting for feedback is the #1 problem slowing teams down. How do you make sure your marketing team stays on top of everything — and that nothing falls through the cracks? Enter collaboration tools, the marketer’s best friend. The right collaboration tools streamline your workflows, simplify communication, and manage deadlines, all while increasing transparency and accountability.

Gone are the days when team members only worked from behind their desks or in their cubes. Nowadays, people can work on the train, in the parking lot, at the coffee shop, and even in bed. We have mobile apps to thank for that convenience. iOS is the mobile operating system used by Apple products and the premier system for U.S. users: Apple’s U.S. market share grew to 57% in the 4th quarter of 2022.

Whiteboards are out — project management software is in. There's never been a better time for project managers to fully manage their team and projects thanks to the development of extremely useful project management software available in 2021. Because of this tech, it's now easier than ever to plan projects, schedule tasks, track milestones, and create progress reports.

It’s frustrating when a project doesn’t go as planned — for your agency and the client. But poor project performance goes deeper than feelings of frustration; it impacts your bottom line. Research indicates that the global average for wasted investment due to poor project performance is 5.2%. This is why project management software is such a game changer. When you invest in the right software, you can up your chances of project success and increase your ROI.

Are you using Atlassian’s Confluence to keep your projects organized and progressing? If so, you're not alone. The widely-recognized tool offers plenty of features, but it’s not the only solution in town. If you need something snappier than Confluence can provide, a number of feature-rich work management software may serve your agency better.

Collaboration isn’t just a nice thing to cultivate. It’s vital to success in the ways we work today. CEO and technology guru Don Tapscott put it this way in a speech at Trent University: There’s no magic formula that guarantees a healthy collaborative team or workplace. It’s arguably easier to foster in person and offline, but that doesn’t jive with how many of us work today.

Google Workspace has more than 3 billion users and 8 million paying customers as of 2022. You can’t have a long conversation about promoting team collaboration and sharing knowledge without mentioning Google Workspace (formerly referred to as G Suite). Its range of tools, including Google Sheets, Docs, Slides, and Gmail will help streamline your workflows and effectively manage your agency’s projects. But the one thing it’s missing is a project management tool.

These are just some of the comments we received in our recent agency expert roundup on the topic of burnout. We were expecting the conversation to strike a chord with those at the top of their agency game, but what we didn’t realize is just how real burnout is – and how painfully it is being felt across all sectors and job roles in the industry.

The life of an agency owner is a constant juggling act. Between managing client relationships, overseeing internal projects, and keeping a close eye on financials, it's unsurprising that many agency owners struggle to maintain profitability. That's why we've built a new guidebook to help you maximize your agency's financial performance.

In a recent Teamwork webinar, we had the pleasure of hosting Megan Bowen, Chief Customer Officer at Refine Labs, for an insightful and engaging discussion on how agencies can boost profitability by establishing stronger teams, processes, and pricing strategies.

TL;DR: Remote marketing teams have become more common, but unlike “traditional” teams that work in the same physical space, team leaders have the added responsibility of being more proactive and strategic about how they manage their teams. Understanding the five stages of team development enables you to get teams started, resolve conflicts more smoothly, share information effectively, achieve top results, and then review outcomes to keep finding ways to improve.

Welcome to Part 3 of our Teamwork + HubSpot No-Code Automations series! In this installment, we'll be diving into how to automatically generate tickets and log engagements in HubSpot when messages are posted in Teamwork. How are we making these two powerhouse tools talk? Shocker - it’s Zapier to the rescue!

The digital agency space is more competitive than ever: the number of U.S. digital agencies has increased by 54% from 2018 to 2023. Standing out among all this competition to retain your clients and maintain (and grow) profitability is likely your top priority. How do you get the edge? With a firm understanding of your clients and some solid strategies that make your contracts more valuable and profitable.