How Modern Animal revolutionized the vet experience with Slack
Learn how Modern Animal’s globally distributed teams use Slack apps, workflows and channels to make visits to the vet warm, welcoming and efficient.
Teams | Collaboration | Customer Service | Project Management
Collaborating To Help Teams Work Better In The Modern Workplace
Latest Customer Stories
Vivantio and NG Bailey Case Study
🚀 See how the UK's leading engineering firm, NG Bailey, supercharged their service request process using Vivantio's unparalleled self-service capabilities. From facing challenges with inefficient service channels to witnessing "absolutely phenomenal" results, this journey sets a standard for customer success in the SaaS space!
ASOS uses Miro to align over 60 Agile teams and help improve its online shopping experience
ASOS is a London-based online global fashion destination that prides itself on empowering self-expression and giving its customers the confidence to be whoever they want to be. Since 2000, ASOS has created and curated fun, stylish, and versatile fashion for any occasion. To support the company mission to be “the world’s number one fashion destination for fashion-loving 20-somethings,” the product team is dedicated to creating a top-notch online shopping experience.
G2 Software Review: How a Studio Manager Effectively Plans All Resources with One Platform
In this video, we have an exciting G2 Software review from Luke, who is eager to share his positive experience with Scoro. Luke believes that Scoro has benefitted his company in numerous ways. With Scoro,
Pet Circle reduces email volume and speeds up incident response times
Using Slack, Australia's largest e-commerce pet supplies company has streamlined its incident management process and reduced email volume. Here’s how.
Suddath achieves timely delivery through improved visibility across projects
Suddath, a 100-year-old moving and logistics company in the US chooses Zoho Projects to manage their projects. Paul Schuster, Vice President of Technology at Suddath talks about how Zoho has offered the company a foundational framework to manage resources, budget, and timelines.
From bootcamp to business to being yourself at Branch
How does one go from bootcamp to business to being yourself? We recently covered all three with Pratiksha Patel, Chief People Officer at Branch, a home and auto insurance company. Pratisksha shared their intentional employee experience process and how they build and inspire top talent.
How we're using Geckoboard to discover the right sales KPIs
TouchCare’s sales team recently expanded. It was at this point COO, Juliet Frerking knew it was time to bring in a system of KPIs to support the team’s growth and set them up for success. But how would she decide which KPIs to track, and which metrics to ignore?
Geckoboard had a direct impact on our sales figures
When Dymatec began expansion into the US, Vaughn Newton wanted to share sales targets in a way that would make new team members across the pond feel included. What he hadn’t banked on was the profound culture change that would happen as a result of making sales figures visible to everyone.
How Sycous reduced 'Dropped Calls' by 97% with Geckoboard
At the start of 2023, Sycous’ Support agents had no access to live Zendesk data. Data Analyst, Michael Brooke would spend an hour each day creating reports for the Support Manager, and the agents would only see what was happening at monthly meetings — well past the point where they could affect what was happening. With a spare TV lying around the office, they decided to try a real-time dashboard. Spoiler alert: it was a huge success!