Returning to today's job market, remote work is gaining ground. Remote employees can be super productive for several advantages. Such as they don’t need to commute regularly, flexibility to work, and more chance to balance work-life. At a time, employers face a real challenge to get consistent output from their remote workers. They can lose interest in work. This can result in low dedication, poor time management, etc.

Disruptions in an IT landscape are inevitable. Whether it’s a system crash, a cybersecurity breach, or a service outage, the ability to respond swiftly and effectively is critical. This is where incident management comes into play—a structured approach to restoring normal service operations as quickly as possible while minimizing the impact on business operations.

Meetings inspire strong opinions — and they remain divisive even as information workers navigate new ways of working, from the shift to hybrid models to embracing AI. Despite the rise in asynchronous work and new stats indicating that time in meetings is declining, organizations continue to struggle with burnout, disengagement, and feeling spread too thin. Are meetings to blame?

Having employees who are inspired is essential to every company’s ability to expand and generate revenue. It communicates the level of commitment and affinity an employee has for the company and their position. Motivated, devoted, and productive employees are more likely to be engaged, which benefits the business in many ways.

Misunderstandings are common even in face-to-face conversations, but what about online chats? How do people understand each other without helpful social cues like tone of voice or facial expressions? For many teams, miscommunication is common, especially with people with different communication styles. After all, remote teams heavily rely on written communication. Conveying meaning clearly, leaving little room for misunderstandings, requires special skills.

‍ Citizen request software offers a platform for citizens to raise their concerns, offer feedback, or place a request and seek resolution and support. Citizens tend to expect a swift response to their queries and resolutions to their problems. However, a Forrester study shows that only 45% of citizens find it easy to get information, services, or benefits from the federal government.

Reclaim up to 62 wasted hours each month by cutting through workplace distractions. Use Insightful's employee productivity monitoring tools to silence collaborative noise and improve workplace productivity, whether in-office, remote, or hybrid.

The rise of remote and hybrid work setups has necessitated innovation to manage geographically dispersed teams. Monitoring software emerged as a potential solution, offering employers a window into employee activity on work devices. However, this technology raises many questions about privacy and its implications for company culture. According to a report, 68% of managers argue that monitoring improves performance, but most employees disagree.

HIPAA has been in force for almost three decades, but it’s never been more relevant than today. The number and cost of data breaches is growing. Healthcare regulators are scrambling to catch up with AI. Public health agencies are “addressing a diverse array of issues among an increasingly polarized public”. Amid all this, companies have a critical role to play in protecting sensitive data. One area that’s increasingly under scrutiny is HIPAA compliance.

Businesses worldwide are prone to relying on instant messaging (IM) systems in order to communicate with team members and increase productivity levels. As businesses begin to use remote working systems, IM is important in order to offer effective communication amongst teams. In this article, we will look into the role of instant messaging within businesses, different cybersecurity concerns involved within IM, and the future of businesses using IM internationally.