Task management software has become an important part of everyone's productivity arsenal. As our lives have increasingly become hectic, it becomes harder and harder to keep track of everything that needs to get done. To solve this issue, there are numerous apps for task management, to-do list software, project management software, list making apps, note taking apps, team communication tool, team collaboration software, instant messaging apps, to-do list management etc.

When it comes to call center chat software, you have a lot of options to choose from. It can be hard to decide which one is right for your business, especially when most of them seem very similar on the surface. However, there are some key features that set these systems apart from each other—and knowing about them can help you find the best solution for your needs. Here are some features to look out for in a good call center chat software.

Yast was a simple time and project tracking service that helped a wide range of users, including freelancers, business owners, academicians, etc., with their timekeeping needs. It offered both free and paid versions of its software and allowed users to track their projects through a 24-hour visual timeline. However, the developers of the Yast time tracking platform discontinued its services in May 2019.

BitBucket is a popular tool that helps software development teams collaborate on projects. For teams working with Git, Jira, and Trello, BitBucket offers many valuable features to manage codes and communicate with each other. But can you track time on BitBucket? Currently, BitBucket doesn’t offer any native time tracking feature. This means you’ll need to use a dedicated time tracking tool to track time spent by your development team on any given project.

In annual general meetings, apart from presenting annual reports and interacting with shareholders, voting is one of the most sought activities. This includes voting on electing the next board of directors, approving resolutions, and settling motions. However, as meetings are now held virtually or in a hybrid format, regulating authorities are requiring an efficient and transparent live voting technology.

There is no denying that the COVID-19 pandemic has completely redefined not just the workflow of businesses but also educational institutions. From holding online classes and board meetings remotely in the past two years, to shifting to yet another relatively new work setup, such changes further reinforced the need for innovation in modern governance.

To help you, our readers, get to know the humans behind Netomi, we chatted with Rupal Nishar, our VP of Customer Success, about the company’s customer-first approach, and trends in the world of CX/CS today. Here’s what we uncovered in our Q&A with Rupal Nishar.

There are a number of qualities that leaders hope their teams exhibit. Productive. Efficient. Collaborative. Engaged. But there’s another term that should rank near the top of this list: Creative. When McKinsey research shows that creativity is directly correlated with high performance, you want your team to feel empowered to bring their best ideas to the table. So here’s the question: How do you unlock your team’s peak creativity?

Getting performance reviews right is a bit trickier than it seems, especially due to the bad reputation they have. A well-made performance review, however, is a precious development tool that enhances your staff’s performance. These four core tips set a solid foundation for a performance review that fulfills its purpose.

Sales—the ingredient for business growth. But as the buying process has digitized massively in the past decade, sales has become an area of complexity. Buyers now have access to a wealth of information online about potential suppliers. There is no shortage of options for them, making it difficult for sellers to influence a buyer’s mind. Regardless of the niche, every business hits its limits after exhausting all opportunities to reach new markets or improve efficiency.