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Navigating WFH: Improving virtual collaboration for creative agencies

If you’ve worked in a creative agency, odds are you’ve been wrangled into many a boardroom for a team brainstorm. You’ve felt the rush of a light bulb go off ready to share a game-changing idea, and basked in the comradery of everyone's creativity coming together–but what’s happened now that the in-person exchange of ideas has, stopped? Can you still get that same collaborative rush, remotely?

Evolve your communications strategy with Simpplr's modern newsletter

Whether you view email newsletters as a valuable vehicle for company-wide updates or as noise that weighs down your inbox, the fact is that email isn’t going away, and neither is using email newsletters for internal communications. If your primary method of employee communication is by email or email newsletters, you’re not alone.

Creating a Customer Service Management Plan

Optimizing your company’s customer service model is not something you should delay or compromise. Customer satisfaction and retention rates are far too crucial for your bottom line. It’s a proven fact that 60% of customer-centric companies are more profitable than companies that don’t prioritize the happiness of their customers.

7 Fantastic Keap Time Tracking Software Solutions

Keap is a customer relationship management or CRM software solution trusted by sales reps, managers, and marketers to manage their sales pipeline, improve customer service, and enhance collaboration between team members. While the CRM system offers several workflow automation and client management functionalities, it doesn’t feature a native time tracker.

A Guide to Lean Methodology for Managing Digital Content

The Lean methodology has been used for many years in the manufacturing and production industry as a method that allows businesses to cut waste and streamline their processes while creating a more efficient working environment. Recently, the Lean methodology has been increasingly used in digital content management as well.

The Ultimate Guide to Client Management Software | Scoro

An effective client management system is key to business success. It helps drive company-client relationships, makes it easier to manage clients, and improves the overall client experience. Though businesses can implement a manual client management system, having a built-in client management software solution can help speed up processes, streamline workflows, and ensure that important client data is stored and can be easily accessed at any moment in time.

What Is Digital Transformation?

The term ’digital transformation‘ is a lot like love. It means different things depending on who you ask. IBM, a long-standing technology leader, offers this mouthful: “us AI, automation, hybrid cloud and other digital technologies to leverage data and drive intelligent workflows, faster and smarter decision-making, and real-time response to market disruptions.” Still kind of nebulous, huh?

5 things C-suite leaders need to understand to optimize hybrid collaboration

Hybrid collaboration is complex. It’s not just about “in the office” or “not in the office” — it’s also about leadership, connection, creativity, and the technology that enables your teams to adapt. Over 77% of companies have adopted a hybrid work model, but how can executive leadership optimize it for their teams? Here’s some of the lessons we’ve learned to help leaders cultivate hybrid collaboration.

How to Discuss a Career Growth Path with Your Boss: Tips for Asking for a Promotion

Knowing when the time is right to discuss a career growth path with your boss can be difficult. You may feel like you are stuck in your position or that you are not progressing as quickly as you would like. It is important to remember that it is ok to have these conversations with your boss is okay. They may be expecting them! In this blog post, we will give you tips on how to approach the conversation and what to do if your boss is a bit reluctant about it. Let’s begin!