As part of our new ‘AI for CX 101’ series, we will cover what to expect when you deploy an AI solution, including how to get started on your AI digital transformation journey. Whether you’re early on in the consideration phase or deep into the process, we’re here to provide you with insights and best practices to ensure you are well-equipped to proceed with confidence.

Developing and implementing strong company values can totally transform your business – it can help managers to make better decisions, stakeholders to hire the right people, and employees to exemplify the best parts of your business culture. While they may seem insignificant, establishing clear core values can be a huge asset and play a big part in elevating your company.

We surveyed 9,400 hybrid workers around the world to understand the current state of emoji.

Outsourcing is a smart strategy that helps businesses reduce their in-house burden and gain new operational capabilities while reducing their expenses. However, without adequate planning and monitoring, companies may face pitfalls that can negate the benefits of outsourcing. This becomes even more critical post the Covid 19 pandemic, which has forced business owners to rethink their priorities and strategies.

Shift scheduling software helps you create and assign shifts to employees, but it can do so much more. The best employee scheduling software can take care of all your company’s complex scheduling needs, help you manage attendance and tardiness, and track billable hours. In this article, we’ll list the top 15 shift scheduling solutions and discuss the three benefits of using them for your company’s scheduling needs. Let’s get started.

Simpplr partnered with Ragan Communications to explore this theme in our 3 Approaches to the Strengthening Employee Experience eBook. We see that the workplace is in a time of change and that it may never return to the way it was before. The new remote reality has been proclaimed as something that will not go away.

Virtual collaboration is the new name of the business game in 2022, with at least 25% of employees in the US predicted to be working remotely by the end of the year. As the Work-from-anywhere movement continues to grow and online meetings become the industry standard, remote employees increasingly rely on access to SaaS and mission-critical services directly from the Internet.

The attendance software you choose to implement into your workforce could just as easily improve your operations as impede it. Think about your team members – how varied they are in their methodologies, mindsets, technology, and tastes. With that amount of variance in your employees, it shouldn’t be a surprise to realize that they wouldn’t all take to a time and attendance tracking app the same.

Are you searching for Timely alternatives? When it comes to embracing automation and using time tracking app solutions to accelerate your workflows, it’s important to find the right platform for your business. You cannot take a one-size-fits-all approach to time tracking and payroll processing. Every organization has different time tracking policies and requirements. Fortunately, there is no shortage of employee time tracking tools on the market.

To meet the challenges of the future, businesses have to stay agile. Perhaps it’s unsurprising, then, that in 2020—one of the most challenging years on record—businesses with agile practices outperformed non-agile teams on almost every dimension that matters. Agile organizations saw greater customer satisfaction, employee engagement, and operational performance than their competitors.