Teams | Collaboration | Customer Service | Project Management

Remote Work

Office workers are choosing remote work over higher pay

The debate surrounding remote work versus in-office work is far from over. A recent study published by Fortune on October 23, 2023, adds an interesting dimension to this ongoing conversation. The report reveals that a majority of office workers are willing to forgo higher salaries to continue working remotely.

6 tips for managing Customer Support remotely

If you manage a Contact Center and work fully remote or hybrid, then you will have already learned that the typical setup of an in-person Contact Center just won’t cut it anymore. The biggest challenge facing most remote teams is communication, you don’t have everyone in the same room or even on the same time zone. When it comes to managing, motivating and monitoring a distributed Customer Support team, adopting a remote-first approach to communication is crucial.

6 simple ways to know if your remote employees are working

One of the biggest perks of working remotely is the added flexibility it allows for distributed teams. Although studies show that many remote employees work longer and harder, it can be challenging to check in or monitor their work. How can you be sure your distributed team is clocking in on time and staying on task throughout the day? In this article, we’ll cover how to know if remote employees are working using 8 actionable tips.

A Guide to Employee Privacy in the Age of Remote Work: Balancing Security with Trust

Learn how to use Insightful's features to monitor your remote team effectively while respecting employee privacy. Explore our guide for maintaining the perfect balance between security and privacy, and experience how Insightful can transform your remote work management.

Building a Better Future of Work: The Role of Innovation in Remote and Hybrid Environments

Explore the impact of technology on remote and hybrid work environments, including employee well-being, democratization of opportunities, environmental sustainability, and the future of work. Get actionable tips for employers and employees to leverage these innovations for a better work experience.

Productivity Monitoring Software for Remote Work: 4 Reasons

Today remote work and hybrid work modes have become the most preferred work modes worldwide. However, Businesses worldwide are facing the new challenges of managing employee productivity during these work modes. Since these work modes eliminate the face-to-face interaction between employees and employers, productivity monitoring software can be a boon.

Employee Wellness and Mental Health in Remote Work: Strategies for Supporting Your Team

Managing remote teams presents unique challenges for employee wellness and mental health. This post explores the impact of remote work on employee well-being, and provides actionable strategies for managers to better support their remote teams.