Clear and accessible government communication is key to building trust and transparency between the government and its citizens. It empowers citizens by keeping them informed about policies, initiatives, and decisions, fostering a more educated and engaged society. However, accomplishing these purposes on a large scale presents a major challenge regarding compliance, security, and interoperability.

Introducing the latest enhancements in HaloITSM! We’ve been hard at work incorporating your feedback to bring you a more efficient and flexible platform. Q1 of 2024 brought a range of new features, from leveraging AI for report queries and redesigning OLA configuration, to integrating Microsoft Teams chats directly within tickets, these updates are all about making your IT Service Management smoother and more tailored to your needs.

How much business could your business do without IT? These days, “none” is far and away the most common answer. Yet many organizations struggle with how to approach spending and budgeting related to IT. Information technology may be the backbone of a business, but it usually isn’t front and center in strategic discussions and high-level decision-making. And whatever spending is happening, the budgeting process underneath it often doesn’t scale well.

Tracking live location is very important for organizations with employees working in the field, remote assets, and vehicles. It helps to improve operations. Technology keeps upgrading, and location tracking is important to this development. Companies must now track their on-site teams to stay ahead. Real-time location tracking is a solution to many modern problems, including being able to see your operations or where your assets are at any given time.

Emails play an essential role in any company. They allow us to connect with people all around the world, promote our products and services, share vital information, and collaborate on projects. Regular email services, on the other hand, are notoriously unreliable and vulnerable to security breaches. This is why people and companies are always looking for safer and better solutions.

Effectively managing agency operations is a lot more than just standardizing processes. It’s also about understanding the financial side of things. And use that information to make more informed decisions to help your agency progress and grow. Enter agency margins.

Every click, swipe, and digital interaction contributes to business outcomes in the modern age. Most of us do digital work to create a valuable customer experience (which may also be entirely digital) and track digital metrics to show business growth or achievement of business goals — and even the goals and growth may be primarily or entirely digital! As businesses adjust to the realities of a digital environment, many are undertaking digital transformation programs.

Conducting a feasibility study is an important step in successful project management. By evaluating the viability of a proposed project, a feasibility study helps you identify potential challenges and opportunities, ensuring you make informed decisions. In this guide, we’ll walk you through how to conduct a feasibility study with practical templates and real-world examples, designed for project managers seeking to optimize their project planning process.