Having a clear idea how your users interact with your app — when they log in, which features they engage with, or which notifications they click on — can help you design a better experience and ultimately increase user engagement. But retracing your users’ steps across various integrations is a complex task. Customer data platforms (CDPs) like Segment seek to achieve it by aggregating event data from multiple sources in one centralized location.

The newest release of OneDesk is live! This month we have some great and highly anticipated features and enhancements.

CurrentWare version 8.0 is here! With this release, we’re excited to announce several new capabilities in BrowseReporter, substantial stability and speed enhancements, and a smorgasbord of functionality/quality-of-life updates.

The Designer in Courier’s web UI is an intuitive tool for creating, modifying, and testing notification templates. It allows you to integrate notification design seamlessly into your overall workflow — regardless of your level of technical expertise. Today, we’re proud to present two new features in the Courier Designer.

We are very excited to announce the release of a long-awaited feature – Time Doctor Breaks! Our newest feature enhances the already powerful Time Doctor reports with even more accuracy and clarity on how time is spent at your organization. Say goodbye to workarounds and manually adding up break times for your employees. We’ve made it simple for organizations to track different types and durations of breaks for all teams.

While Product Managers are responsible for the strategy and progress of individual products or product lines, product executives have a different responsibility. They need to set the broad strategic direction for the entire organization, deciding which key initiatives are most likely to maximize performance and achieve strategic objectives.

Mattermost mobile v2.0 is a major update to the iOS and Android apps bringing support for multiple workspaces and a more stable and performant user experience that includes: Users now gain a more reliable and feature-rich application, improving their experience for collaborating with their teams on the go.

We’re excited to announce the release of Zulip Server 6.0, containing hundreds of new features and bug fixes! Zulip is an open-source team chat application designed to help people collaborate to solve any challenge. With conversations organized by topic, Zulip is ideal for both live and asynchronous communication. Fortune 500 companies, leading open-source projects, and thousands of other organizations use Zulip every day.

We’re making this a November to remember by introducing two new power players to Scoro! Firstly, we are stepping up our data visualization game by adding bar charts to the detailed work report. Secondly, we have revamped the concept of roles in Scoro to better support role-based pricing, billing and collaboration options.

CurrentWare version 7.0.2 is here! With this release we’re excited to announce new admin activity logs for the CurrentWare web console, a new app and website activity drilldown dashboard for BrowseReporter, BrowseReporter productivity grading enhancements, as well as several enhancements to AccessPatrol’s USB file transfer blocking feature.