The field of healthcare is changing dramatically, revisiting age-old concepts of how and where care can be delivered, as evident with the rise of telemedicine, online pharmacies, healthcare startups and other digital tools. Yet it is also an area in which a delicate dance is necessary, one that involves an adequate balance of technology and human interaction, as maintaining a human connection that is authentic as well as empathetic is critical.

If your business operates in the healthcare industry, then you need to be up to speed with the ins and outs of the Health Insurance Portability and Accountability Act, or HIPAA for short. For your information, some team chat apps are also employed with HIPAA standards to protect the business data. Like many pieces of legislation, this act requires compliance from organizations in a given sector in order to provide benefits to service users and customers.

Open source software has been used in various industries across world regions for its specific advantages. More and more open source projects are being used as viable alternatives to expensive proprietary software. In highly regulated industries such as healthcare, data privacy regulations and complex IT environments may pose a challenge to keep up with the latest technology developments. That’s why many organizations turn to open source healthcare software.

With the right software, you can optimize key workflows with data insights.

Healthcare communication has changed immensely. What used to refer to doctor-patient communication now includes much more. The new ways of communication in our daily lives are also changing the way patients communicate with their healthcare and insurance providers. In 2022, we expect the existing healthcare communication trends to intensify. One of the major healthcare trends is live and in-app chat messaging: download our eBook to find out how it supports achieving an excellent patient experience.

In the field of healthcare, clinical governance is the primary priority to maintain the health and wellness of the patients. Advancements in medicines and practices are developed to support the goal of clinical governance. Similarly, healthcare boards also work towards achieving better healthcare board governance. This means making workflows more efficient to sustain the business while complying with regulations.

In the field of healthcare, clinical governance is the primary priority to maintain the health and wellness of the patients. Advancements in medicines and practices are developed to support the goal of clinical governance. Similarly, healthcare boards also work towards achieving better healthcare board governance. This means making workflows more efficient to sustain the business while complying with regulations.

Over the years, we’ve helped countless healthcare businesses simplify their scheduling. That includes, but isn’t limited to, small and midsize medical offices (e.g. dentists, optometrists, chiropractors, etc.), animal hospitals, rehabilitation centers, home health services (e.g. field nurses), health and wellness centers, and more. Traditionally, healthcare businesses use Excel to manage their schedules. However, this is a notoriously frustrating and inefficient process.

Healthcare is a customer service industry. Kind gestures and positive everyday interactions between staff and patients result in healthcare companies known for good quality of care. The first key to providing great customer service in the healthcare industry is to stop treating patients as customers whose sole purpose is to generate revenue. Great customer service starts with taking a patient-centric perspective – viewing them as people your company is meant to help.