Learn how to jazz up your Slack canvases with.

🚀 Dive into the world of Service Level Agreements (SLAs) with our new YouTube Shorts series, 'SLA Reporting Essentials'! In our first episode, we break down the importance of defining clear metrics. 📊 🎥 What to Expect: Animated graphics illustrating key metrics like response times, uptime, and customer satisfaction.

Expand the functionality of your favorite tools by embedding Miro! This detailed tutorial shows you how to seamlessly integrate Miro boards into various platforms and tools, enhancing your workflow and collaboration. Whether you’re using project management software, design tools, or educational platforms, you’ll learn how to bring the power of Miro's visual collaboration into your daily toolset.

Learn how to use Slack AI to summarize a conversation or an entire channel.

Learn how to use Slack AI to find answers across your workspace.

Learn how to use Slack AI to recap important activity and updates across your company.

Product designer Maureen is here to show you her journey map creation process in Miro. See how Maureen deep dives into understanding users' experiences, working hand in hand with them to sketch out their journey. All within the platform. She'll share the details of how she and her team brainstorm ideas to tackle insights they uncover — and craft a practical plan to move forward.

👉 Watch the video to learn what quality assurance is and its importance in the world of customer service. We explain the quality assurance process, some of the best practices and methods for QA, and share an example of customer service QA. ⏳

👉 Workforce management is about having the right people in the right channel at the right time, so they can take care of your customers, hit your service level targets and future goals, and help track employees' daily performance. Watch the video to see how it can benefit your customer service teams and business.

Revolutionize your online meetings with Miro's seamless integration into video chat applications like Zoom and Microsoft Teams. This video provides a step-by-step guide on how to use Miro effectively during virtual meetings, making your collaborations more interactive and productive. Ideal for remote teams, educators, and anyone looking to add a dynamic visual element to their video conferences.