From coding a website from scratch (ChatGPT) to synthesizing insights with just a click (Miro Assist), generative AI can generate novel content and perform tasks that traditionally only humans could perform, e.g. coding, drawing, writing, etc. As generative AI democratizes access to information globally, it amplifies the quality and scale of creative outputs while reducing the cost of creation. Despite its benefits, generative AI is not without its challenges, including.

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In 2023, the success of ChatGPT and other generative artificial intelligence (AI) tools accelerated the IT service management (ITSM) and wider business interest in AI. Consequently, it’s hard to talk or read about ITSM these days without mentioning AI and how it will revolutionise organisations’ IT service delivery and support capabilities.

In the ever-evolving tech world we live in, a single year can seem like ages – and the ChatGPT statistics you're about to dive into confirm just that. OpenAI's beloved chatbot, born in November 2022, has shown that its initial launch was just the starting point for something even bigger, and it’s showing no signs of slowing down. Over the last months, ChatGPT has broken several records.

Workforce Analytics is the new master in the current world. In any section, data and data analysis are considered supreme. The reason is that it helps find critical workforce management solutions and simplifies the information. Data helps in understanding complex details and makes them easy to comprehend. The process of interpreting or communicating the data is called analytics. Analytics are critical in businesses.