Teams | Collaboration | Customer Service | Project Management

Latest Videos

Working with Clients in Basecamp

When you add clients into a Basecamp project, you can choose what parts of the project they can see. This allows you to have internal discussions with your team right alongside conversations with your client while keeping things separated. In this video, Kimberly from Basecamp's Customer Success team walks through the benefits of working with clients inside of Basecamp, how to add clients into your Basecamp account, assign them to a project, and how to change the visibility of project elements.

Inviting People to Collaborate in Basecamp - Basecamp Basics

Basecamp really shows off when it comes to collaboration and working with other people inside a project. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to invite someone into your account and adding them to a project. You'll learn about setting someone up as "On the Project" or "Just Following" and an important tip for inviting someone into a project that's already in progress.

Understanding the Basecamp Home Screen - Basecamp Basics

In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through the Basecamp Home Screen. You'll learn how to add your company logo, pin your most important projects to the top, view projects in a list, and quickly jump between projects with a quick keyboard command.

Setting Up Basecamp Notifications - Basecamp Basics

Sometimes you want to get all the alerts, so you know the minute something happens in an important project. But other times, you just need to shut it all off so that you're not getting interrupted and can do focused work. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to adjust your Basecamp notifications for how you like to work. You'll learn about changing your notification settings from being either "On the Project" or "Just Following". Need to temporarily turn off notifications all together? This video reviews how to do that with What you Work Can Wait and Focus Mode.

Starting a Basecamp Project - Basecamp Basics

One of the best ways to get started in your new Basecamp account is to start a project. In this Basecamp Basics video, Kimberly from Basecamp's Customer Success team walks through how to start a new project and explains invite-only projects vs. all-access projects, the five project tools that are on each project at start-up, and shows how to change, rename and duplicate tools within a project. You'll also learn how to link to an outside tool or service with the Doors feature.