Teams | Collaboration | Customer Service | Project Management

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5 Keys To Management Visibility in a Service Organization

Management visibility is critical. Over and over again, communication survey results paint a vivid picture of employees that want to truly connect with their senior leaders, feel engaged in the company's strategic direction, and be respected and trusted. Hearing from the boss is proven to be an essential foundation for creating satisfaction for employees, particularly in a service organization that requires high levels of leadership and employee trust.

Artificial Intelligence vs Machine Learning in Technology

‍As children we believed in magic, imagined, and a fantasy where robots would one day follow our commands, undertaking our most meager tasks and even help with our homework at the push of a button! But sadly it always seemed that these beliefs, along with the idea of self-driven aero cars and jetpacks, belonged in a future beyond our imagination or in a Hollywood Sci-fi. Would we ever get to experience the future in our lifetime?

Coordinated disclosure of XML round-trip vulnerabilities in Go's standard library

This blog post is a part of Mattermost’s public disclosure of three serious vulnerabilities in Go’s encoding/xml related to tokenization round-trips. The public disclosure comes as a result of several months of work, including collaborating with the Go security team since August 2020 and with affected downstream project maintainers since earlier this month.

The urgent need for watertight security and privacy in telehealth solutions

This article was originally writte by Morten Brogger, CEO at Wire, for Med-Tech Innovation 2020 saw companies across sectors forcibly thrown into digital change management. This ‘forced digitisation’ resulting from lockdowns throughout the world has dominated headlines for months. However, there’s another wave of digitisation afoot that hasn’t made as many headlines, though it is arguably more important - the digitisation of medicine.

We've tried 4 different Slack alternatives and here's our conclusion

There has never been so much talk about team collaboration software as nowadays. The world is witnessing a new working model and improving productivity while working remotely has become a priority for most companies. But among so many options, we noticed several teams looking for Slack alternatives. With this in mind, we decided to test the main team collaboration tools and help you make the most suitable choice for your company.

Miro for Google Calendar Overview

Miro for Google Calendar takes the headache out of meeting set-up for organizers and gives participants the access they need to make meetings more productive. Easily add Miro boards directly to Google Calendar events and ensure meeting participants have the appropriate access to the right boards, so meetings go off without a hitch. Add the Google Chrome extension today!

Jessamine Eaton of Habitium shares how Time Doctor is essential to their global team

“It’s just as easy as starting or stopping a timer”- Jessamine Eaton, UK Manager for Haibitium. Jessamine Eaton shares her experience of using Time Doctor and how it has helped them hire professionals from around the globe while also having a flexible work schedule which increases the productivity of their team.