Teams | Collaboration | Customer Service | Project Management

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Top Reasons Why Companies Choose TeamSupport Over Other Customer Support Tools

In the realm of customer support software solutions, TeamSupport stands out for its comprehensive approach to managing the entire post-sale customer experience. This platform is designed with customer-centric organizations in mind, aiming to help them cultivate strong relationships with their customers.

How to set up Facebook Ads alerts, notifications & reports in Slack

If you manage a Facebook Ads account then you know how challenging it can be keeping on top of your key metrics. Not only do you need to constantly assess your campaigns for performance metrics like clicks and conversions, you also need to monitor important operational metrics like how much you’re spending. (There are real consequences to not monitoring your Facebook Ads.

Basic Understanding of ITIL

If you work in the technology industry, you may have heard about ITIL, or Information Technology Infrastructure Library. ITIL is a set of practices for IT service management that helps organizations align their IT services with business objectives. In this section, we will provide you with a basic understanding of ITIL, its importance, and the benefits of obtaining ITIL certifications.

What is a product launch? A guide from planning to execution

A product launch is the process of bringing a new or updated product to market. Uncover the key steps to planning, managing, and executing a successful product launch. A product launch is more than just unveiling your latest innovation—it’s about making a statement in a crowded marketplace. Whether you’re launching an entirely new product, rolling out new features, or expanding into a new market segment, you want your launch to make a splash—not a ripple.

7 Best Facebook Ads Reporting Tools in 2024

In the ever-evolving landscape of digital marketing, Facebook continues to be the go-to platform for advertisers aiming to reach a broad and diverse audience. In 2024, Facebook’s parent company Meta expects to generate over $75 billion in revenue from Facebook Ads alone. However, the effectiveness of your Facebook Ads strategy not only depends on the creativity and targeting of the campaigns but also on how well marketers can manage, interpret, and respond to their campaign data.

Rhythm of Success: How 90-Minute Focus Sessions Transform Your Workday

Get your team hooked on ‘90-minute focus sessions’ for optimal productivity. Reap the benefits, tackle challenges, and avoid workers' burnout by going with the flow. Elevate your team's effectiveness and well-being through strategic time management.

How radical flexibility is transforming work environments

One straightforward idea—flexibility—is the secret to a productive and happy staff in the fast-paced world of today. We’re talking about radical flexibility here, not just ordinary flexibility. Our understanding of work-life balance and employee satisfaction is changing as a result of this strategy.

Is technology hindering innovation at your workplace?

Technology is present at all stages of the innovation process, from the earliest planning sessions through the development, iteration, launch, and scale of a product or service. It is part of the collaboration process too, bringing individuals and teams together. But when employees don’t have access to the right technology, even their best laid plans can be hard to execute.