Teams | Collaboration | Customer Service | Project Management

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Apploye

Compensatory Time: What It is and How to Calculate It

Oct 25, 2024 By Apploye In Apploye
Compensatory time (or "comp time" for short) is a time off that employees get instead of overtime pay. For example, if you work an extra four hours on a busy Thursday, your employer might give you six hours off another day instead of paying you overtime wages. It's like a "time in the bank" system - you put in extra hours now and take them back later when things are slower.
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Vivantio

Data Integration Tools: Simplify Your ITSM Data Management

Oct 24, 2024 By Vivantio Press In Vivantio
Did you know that businesses using data integration tools within IT service management (ITSM) framework can analyze and synchronize service data up to 85% faster? Data integration platforms are essential for managing data from various sources, whether it’s on-premises, cloud-based, or a combination of both.
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miro

7 steps for a successful cloud migration

Oct 24, 2024 By Brendan McConnell In Miro
Today, more than half of companies rely on cloud infrastructure, and with 63% accelerating migration mandates, cloud computing has become a core technology for modern businesses. But while the cloud offers many notable benefits over on-premise, such as cost-savings, performance boosts, and tighter security, the actual process of migration is a major hurdle for many organizations.
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How Global Enterprises Use Miro to Accelerate Innovation

Oct 24, 2024 By Miro In Miro
Discover how top global companies like PepsiCo, Nearform, Salesforce, and Prudential use Miro to transform collaboration and accelerate innovation. This video showcases real-world examples of how Miro’s flexible, visual workspace helps teams streamline processes, shorten timelines, and go from project brief to market launch faster than ever.
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Innovating on customer service with the Hon. Victor Dominello | Experts Unleashed | Atlassian

Oct 24, 2024 By Atlassian In Atlassian
The Honorable Victor Dominello is a former senior minister of the NSW Government. During his 12 year cabinet career, he held a range of portfolios including, Digital Government, Innovation, Finance and Aboriginal Affairs. Being part of the leadership team that led the state through Covid, Victor drove digital solutions such as QR check-ins, vaccine certificates and dine and discover vouchers via the ServiceNSW app.
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wire

Top reasons why customers choose Wire

Oct 24, 2024 By Marisol Vales In Wire
It’s no secret that the need for secure communications is bigger than ever. Online threats are more sophisticated, and getting worse as bad actors leverage tools like generative AI. If you're not worried about how to protect your organization, then you haven’t been paying attention. From sensitive client data to proprietary information, unsecured communication is a large and attractive target.
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Simpplr

Intranet Buyer's Guide 2025: How to choose the right intranet for your organization

Oct 24, 2024 By Heather Ebert In Simpplr
The company intranet has evolved into a crucial tool for employee experience, offering more than just a way to access resources. Employees now expect their workplace technology to offer the same ease and functionality they experience with personal apps, whether they’re in the office, remote or on the frontlines.
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10 Service Desk Automation Ideas You Need to Apply ASAP

Oct 23, 2024 By InvGate In InvGate
Help desk activities involve so many manual tasks that the job can quickly become tedious — leading to human error and high turnover. Service desk automation helps you avoid all that and allows IT support teams to focus on more complex and critical tasks. Some of the benefits that well-implemented automation can bring you include: Explore ten InvGate Service Management automation ideas in this video and boost your support efficiency!
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