In this Basecamp Office Hours session (recorded live on April 12, 2023), Ashley, Laura and Kimberly from the Basecamp Customer Success team are joined by Basecamp Principal Designer Jason Zimdars. During this one-hour session, the team shows how Basecamp can be set up for use by web design teams while they demo the Basecamp project management software, share best practices, and answer customer questions live.

Timestamps:

00:00 - Introduction

03:22 - Design review session with Jason Zimdars "JZ" and 37signals co-Founder Jason Fried

04:22 - Jason Zimdars joins Office Hours

05:50 - JZ shows how his project Home Screen is organized

08:11 - JZ shows how they use projects for team work

10:28 - Using Basecamp and Card Table for QA testing

14:00 - Basecamp tools used in a cycle project

18:00 - Campfire vs. Pings

20:55 - All-access projects and who can see projects

22:30 - To-dos and Hill Charts

25:20 - Using Hill Charts for ongoing projects

26:47 - Increasing a design teams engagement using Basecamp

28:55 - How to create projects and follow ShapeUp methods as a team of one

31:02 - Linking to outside services – integrations and doors

32:40 - Working with clients in Basecamp

34:30 - All-access projects

35:55 - Working in Basecamp as a solopreneur

39:52 - Working with clients in Basecamp and adding clients after a project has been started

41:50 - How does the design team collaborate with Project Managers?

43:17 - How to reach out to the Customer Success team, guides@basecamp.com

Helpful Links:
🔗 Video tutorials: https://basecamp.com/learn
🔗 REWORK podcast: https://37signals.com/podcast/
🔗 Using Card Table video tutorial: https://basecamp.com/learn/beyond-the-basics/card-table
🔗 Customizing Project Tools video tutorial: https://basecamp.com/learn/beyond-the-basics/customizing-project-tools
🔗 Linking to other resources with Doors: https://3.basecamp-help.com/article/667-doors
🔗 Message Board vs. Campfire vs. Pings video tutorial: https://basecamp.com/learn/beyond-the-basics/communication-tools
🔗 To-Dos Video Tutorial: https://basecamp.com/learn/beyond-the-basics/working-with-to-dos
🔗 Hill Charts: https://3.basecamp-help.com/article/412-hill-charts
🔗 Shape Up book: https://37signals.com/books/#shape-up
🔗 Working with Clients: https://basecamp.com/learn/beyond-the-basics/working-with-clients
🔗 All-access projects: https://3.basecamp-help.com/article/72-inviting-people-to-a-project#all-access

For follow up questions, reach out to guides@basecamp.com