It’s Friday afternoon and we are ready to hit the road and start our weekend getaway. Our last Zoom call is here and we are done for the day (or week)! Let the party begin! And all of a sudden, the screen freezes, the voices start to glitch, the internet crashes, and all hell breaks loose. We aren’t going anywhere anytime soon… Have you ever been in a situation like this before? Feeling so exhausted with all of these tiresome virtual calls all day long.

Every type of team will encounter hiccups in the workplace from time to time. Whether these disagreements are about team projects or current affairs, the root of the issue can often be found in cultural differences. This is especially true as the world becomes increasingly globalized and teams are made up of members with various life experiences. As a leader and mentor, how can you effectively manage intercultural communication to avoid and work through conflict in the remote workplace?

Having a team chat and collaboration tool as a product we had nothing to fear when we were forced to go fully remote because of the pandemic. Things went on as usual with the exception of having more video conference meetings and virtual lunch breaks with colleagues. We were lucky that the product we work on has become a must have tool for any company literally overnight. However, we cannot say that remote work doesn’t have its challenges.