Teams | Collaboration | Customer Service | Project Management

People Analytics [2026]: Definition, Tools, Use Cases

People analytics is no longer a “nice to have” because it has become the operating system of the modern HR function. Boards now ask CHROs for the same rigour that their CFOs deliver, which means numbers, trends, forecasts, and a clear line from workforce decisions to revenue.

10 Best AI Knowledge Management Systems [2026 Comparison]

Knowledge management is no longer just about storing documentation. Enterprise organizations now expect knowledge systems to actively support decision-making, accelerate support workflows, improve employee productivity, and reduce operational friction across teams.

Smarter Workflows, No Code Required: Introducing New AI Steps in Workflow Builder

We’ve all been there. You’re in the middle of your most important work when a notification pulls you out of your flow. A project lead needs a status update. A client is asking about a ticket. Finding the information in Slack is easy – but pulling it together and drafting a clear response takes time you don’t have. At Slack, we believe that making automation workflows accessible to everyone is the key to unlocking true organisational productivity.

Eliminate coordination tax with Google Gemini and Asana AI Teammates

As the Google Workspace Partner of the Year, we are excited to show you how to eliminate the coordination tax using agentic work. Learn how to leverage the Agentic Work ecosystem by connecting Google Gemini and Workspace with Asana AI teammates to automate complex workflows. This integration allows AI to initiate, orchestrate, and complete work across systems while maintaining human-in-the-loop controls and enterprise-grade security.

Is AI flattening your team's creativity? Here's how to tell.

Think about your to-do list for a given work week. From responding to a colleague’s quick message to building a team strategy, how do you prioritize how much time and energy to allocate to each task? Behavioral science tells us most of us don’t optimize; we satisfice — we find the first “good enough” option, and we move on. The term, a mash‑up of “satisfy” and “suffice,” was coined by Herbert A.

Transform your internal support with Zendesk AI Agents

Discover how Zendesk employee service AI agents provide instant, departmental-wide support by delivering accurate answers from trusted knowledge sources while strictly enforcing data permissions. Streamlining employee requests and reducing repetitive tasks for support teams to create a more efficient workplace. Zendesk makes customer and employee service better. We build software to meet customer and employee needs, set your team up for success, and keep your business in sync.

The Complete Guide to AI Funnel Builders: What They Are and How They Work

Marketing funnels have changed dramatically over the past decade. What once required months of manual setup and constant tweaking now takes days or even hours. The reason? AI funnel builders. These tools combine automation with data analysis to help businesses create sales funnels faster and with better results. Let's break down what they are, why they matter, and how to choose the right one for your needs.