Teams | Collaboration | Customer Service | Project Management

Knowledge workers spend more than half their time on work that isn't their actual work. Sorting requests. Writing status updates. Following up on things that were supposed to be done last Tuesday. According to Asana's State of AI at Work 2025, that number is 55% of the workday — busywork that AI can now absorb, if you set it up right. Download the report.

Managing contractors through disconnected spreadsheets, emails, payroll platforms, and project tools creates avoidable operational gaps. Onboarding requirements vary between departments, important documents become difficult to locate, and contractors may begin work without clear responsibilities, deadlines, or project context. Managers are also left without a reliable view of contractor availability, logged hours, costs, outstanding approvals, and delivery risks.

This August, we are focusing on removing administrative friction from your day-to-day operations and helping your team work more smoothly. We’ve further improved ELI – our AI-powered assistant – and recently held a webinar where we demoed its newest capabilities now available to you.

I spent years managing client services teams before I joined Teamwork.com, and software implementation projects were always the ones that kept me up at night. A go-live date would slip, a consultant would get double-booked across two rollouts, and the billable hours nobody logged would quietly eat the margin. Most of that chaos came from running implementations across a spreadsheet, a time tracker, and a separate billing tool that never talked to each other.

How Rippling and Xero AU payroll integrations eliminate the manual work from every pay cycle.

To be clear from the outset: this guide is about reserving people and time for probable client work, not building oil and gas pipelines. If you plan projects for a living, "pipeline" means the deals moving toward a yes, and the work you'll have to staff the moment one lands. According to Teamwork.com's own product data, only 42% of expected work is mapped to a plan before it's confirmed, which leaves a lot of resourcing to guesswork.

Monday morning shows up, your calendar's already full of meetings, and your to-do list is quickly turning into a novel. You know what needs doing, but what you don't have is fifteen free minutes to figure out when. That's the gap our AI Teammate, Scout, just stepped in to fill. Meet Plan my week, Scout's newest job and the fastest way to turn a pile of tasks into an actual, workable schedule.