Jira has a massive problem. And it’s not even Jira’s fault. Does any of this sound familiar? This is all because of Jira tickets; not how Atlassian has created the platform – but how we, as users, are writing them. Jira tickets, when written badly, can destroy productivity, cause friction, and lead vocal members of your team to demand a switch to a different platform. To avoid this, it’s important to know how to write Jira tickets effectively from the get-go.

The tech-first world we live in might never have been, were it not for Atlassian. Atlassian’s product family includes some of the most advanced productivity platforms and software tooling systems, all intimately linked. Every tool works together seamlessly, facilitating everything from DevOps to Payroll, and from support tickets to marketing plans. But Atlassian isn’t the only player in the game. There are alternative platforms outside of the Atlassian stack.

We live in a time where information is everywhere. Information about everything. How to make perfect pasta. When to plant potatoes. Which exercises build muscle the fastest. Even how to start a company, and how to run it. This is all truly great stuff that blurs the lines between education and entertainment. You can learn how to do something, from an experienced practitioner, and usually for free. But the reality of software startups is almost always shielded from you.