Teams | Collaboration | Customer Service | Project Management

June 2020

The Secret Weapon for Boutique Professional Services Firms Battling with the Large Firms

One management consultant for a boutique professional services firm said he sometimes compared competition between his company and larger competitors to a mouse scrambling between the legs of a herd of elephants. Children’s cartoons to the contrary, elephants aren’t really scared of mice. Still, boutique professional services firms can capitalize on some important advantages to compete with larger players.

How to Outmaneuver Shadow IT with Intelligent Information Management

Shadow IT is when employees use unapproved software, apps, and devices to do their jobs. Typically, employees have good intentions and may turn to various ad-hoc services to get their work done because they don’t believe their employer provides them with a good solution. Since the 2020 Coronavirus outbreak, surveys of IT professionals have revealed that the rise in employees working from home has generated a surge in this practice.

4 Basics for Effectively Managing your Virtual Accounting Practice

When the world changed in 2020 and workers were sent home to do business just as they would have at the office, professional services firms — like accounting firms — became virtual overnight. It’s safe to say that this situation is decidedly more “unique” than most. Offices were empty, lights off, and businesses started to operate exclusively via the power of the internet for collaboration, communication, and business operations.

The Top 4 Microsoft Teams Information Governance Issues

At its core, the term data governance refers to a system of decision rights and accountability for all information-related processes that exist within an organization. In other words, it’s a way to not only maintain visibility over the information your business is creating every day. It’s also a way to track the formal management of those assets as accurately as possible.

The Wrong Way and the Right Way to Deploy a Remote Workforce

In an era where more people are working remotely than at literally any point up until now, it’s safe to say that business leaders all over are suddenly forcing themselves to learn a lot about how to manage these new remote workforces that they find themselves in charge of.

Change Management Starts with the One Person that Doesn't Want to Change

As a purveyor of a paradigm-shifting solution, M-Files implementations rely heavily on change management within an organization. But how do you deal with that one stakeholder who seems resistant to change? Sales Engineer Mitch Carson tells a wonderful story about how you can turn that person into your best ally, someone who will champion your solution throughout the organization.

Addressing the Primary Challenge of Email Management: Information Sprawl

No single thing probably drove the early growth of the internet as much as email did. In that way, it’s considered a driver application for internet tech, like cryptocurrency sparked interest in developing blockchain tech. Email gave us an inexpensive (sometimes free) and instant way to communicate all over the world.

3 Ways Professional Services Firms Can Reap Dividends as we Move Beyond Digital Transformation

At its core, digital transformation is exactly what it sounds like: “The process of integrating newer and more sophisticated examples of digital technology across all areas of your business, thus fundamentally changing how things operate for the better along the way.” But at the same time, it’s also so much more than that. It’s a unique opportunity to not only streamline engagements but eliminate manual processes in favor of automated alternatives as well.

3 Steps to Protect Your Professional Services Firm Reputation with Information Security

The global average cost of a data breach in the professional services industry is $4.5 million. The biggest contributor to this cost is lost business. Information security is hugely important to an organization and only seems to take the limelight when a breach occurs. In this whitepaper, you'll find an easy three-step process for protecting your professional services firm's reputation.