The Microsoft infrastructure makes collecting network traces more complicated. Network traces (tracert) inside and out of the Azure Virtual Desktop virtual machine are valuable when diagnosing support issues or when an end-user calls up complaining of poor Azure Virtual Desktop performance. The following information should help improve the collection of network traces and trace data, which will aid in diagnosing Virtual Desktop Infrastructure connectivity.

Organizations today rely on mobile device management (MDM) solutions to secure and manage corporate resources across a diverse range of devices. One such platform is Microsoft Intune, which offers security, patch, and access control features for mobile and desktop devices. Today, we look at Microsoft Intune and how Exoprise Service Watch helps customers ensure Intune is working well.

As technology advances, operating systems play a vital role in providing a seamless user experience. Microsoft’s Windows OS has been at the forefront, constantly introducing innovative features over time. Two features related to improving the end-user digital experience are the Windows Experience Index (WEI) and Reliability Monitor. These measurements have become instrumental to Digital Experience Monitoring (DEM) in assessing system capabilities and measuring stability.

Microsoft recently announced changes to Azure Active Directory. Today’s article covers the changes, providing sources for considerations, and how Exoprise’s service solutions will be affected.