Teams | Collaboration | Customer Service | Project Management

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OneDesk - Getting Started

An in-depth introduction to the major features of OneDesk. OneDesk combines Help Desk & Project Management software into a single application. OneDesk also includes customer-facing applications: real-time chat, customizable webforms, and a customer portal. These integrated applications allow you to serve your customers while conveniently working on your projects in one platform.

New: My Tasks makes it easier to organize your work, your way

At Asana we’re big on knowing who’s doing what by when—and that includes knowing when your own tasks are due. That’s why we created My Tasks—your one-stop-shop for viewing all of the work assigned to you in one central place. Whether you’re new to Asana or an Asana power user, My Tasks is the best way to make sure none of your work falls through the cracks. View your tasks in List, Calendar, or Board View, and create custom sections to make My Tasks work for you.

How behavioural personas drive business growth

One of the key areas to business growth is understanding your customers and delivering against their needs. Many businesses are now using behavioural based personas to design better customer journeys. Behavioural personas are based on research about how your customers interact with your organisation. They can provide you with insights on why customers do what they do. They help you identify the motivations behind customer’s decisions and the experiences they expect from your business.

How to Get the Most Out of TrackingTime Integrations with 2021's Top Project Management Tools

Integrating TrackingTime with other business tools such as Asana, Trello, Google Workspace, or Microsoft Teams will allow you to maintain centralized control of all your work tasks. In other words, you will save up the time you usually waste changing tools and finding or duplicating work in multiple locations. Therefore, you will improve your workflow and decrease procrastination.

Increase Team Productivity by Following Some Simple Ways!

In this world, we have seen many people getting succeeded and creating their path where others would just follow them by becoming pedestrians, yet as common people, we may know only one person achieving it but many would tend to forget the team behind the successful person, nevertheless, their team is also praiseworthy. Hence, the team plays a great role in success. It is very important to exercise the same diligence in strengthening the team productivity, as is the merit of your goal.

How a Creative & Design SaaS Company uses OneDesk to optimize their workflow

Having a multi-talented, cross-functional team is often seen as an ideal team composition, opening up many different opportunities for work and services that a company can offer. However, that doesn’t mean that there are no challenges presented by this situation. In fact, by providing various different services, there are often multiple workflows introduced to support each one. This can be tricky to manage, and sometimes this administrative headache can become more onerous than the work itself.

How Rocket.Chat enabled SeekingAlpha to more than double its Marketplace subscription revenue in 2020

SeekingAlpha is an investing platform where investing experts provide exclusive real-time investing ideas or trading tips on stocks, bonds, commodities, and cryptocurrencies. They empower investors to make informed investing decisions by providing them with access to independent and balanced stock research, fundamental analysis tools, crowdsourced debate, reliable news, and actionable market data.

Neeraja Ganesh | Project Managers & Storytelling

We're pleased to bring you this virtual seminar with Ms. Neeraja Ganesh. After a successful career in the Information Technology industry for 25 years, Neeraja Ganesh switched her career to work in the space of gender diversity and headed the JobsForHer Foundation. She now is a Consultant with the reputed training organization Quinnergy Leadership Academy. She is also a freelance consultant, who conducts various training programs and workshops on leadership and behavior.