This quarter our Teamwork Desk engineers are very focused on the soon to be launched business hours feature. But as we work on this high value-add feature we also released other functionality throughout October and November.

Technician scheduling is one of the most crucial factors in the success of any business involving offsite technicians. Despite the fact that it has nothing to do with the quality of the technician’s work on a machine when done right, effective scheduling can drive revenue. Done poorly, scheduling can cause your whole organization to come to a standstill.

With black Friday and cyber Monday around the corner and many SaaS deals already active our team decided to put together a list of the best SaaS deals that you and your businesses cannot live without this coming year. To save our readers the time we only selected the highest quality deals both in terms of value and services offered ! Happy Holidays and Enjoy the Savings!

Looking for the best task management app for prioritizing tasks and improving your team’s productivity? Then look no more. We’ve put together a list of the best 30 task management apps on the market, including their best features and prices, to help you make an informed choice for your company.

Storing and processing of large volumes of transactional data in a real-time application is always a challenge in software development. Choosing the right database is always crucial since decisions taken in that initial phase might look fine but affect the application’s performance as the feature adoption and customer base grows. This blog is about one such problem we faced and how we solved it.

CERN, the European Organization for Nuclear Research, studies the fundamental structure of the universe by examining the behavior of subatomic particles using highly complex scientific instruments, including the world’s largest and most powerful particle accelerator. In 2015, the research institute deployed Mattermost across the organization to consolidate messaging platforms while providing its community of researchers, scientists, and technologists with a self-hosted, secure messaging space.

This article concerns itself with explaining in detail the definition of a virtual team, managing a team that operates virtually, what it takes to build a distributed team, and as well manage it effectively, coupled with useful tips and tools for team building taken from examples of successful remote teams. First of all – what is a virtual team?

Who Gives A Crap CEO co-founder Simon Griffiths leads a global team who use Slack to redefine toilet paper and do good in developing countries.

Thanks in no small part to the fast-paced digital world that we’re now living in, companies of all types NEED to be able to share information quickly and efficiently with their customers. It’s no longer a recommendation, but a requirement.

Ransomware has been the scourge of cybersecurity and may have led to a recent death. Now it soon may get way more dangerous The threats to cybersecurity are constantly evolving. As security teams develop solutions to the threats, malicious actors change their tactics to keep chasing their ill gotten gains. After all, the Game is the Game. And the game keeps changing. In recent years, ransomware has been the weapon of choice for hackers looking for a payday.