Level up your internal communications game with actionable findings from Simpplr’s 2024 State of Internal Communications Report. Get practical tips and best practices — from how to position IC as a strategic advantage to secure more budget to using artificial intelligence to do more with less.

Want to know how to use the attendance point system? When employees start missing work more frequently than usual, it can quickly spiral out of control. In addition to draining the morale of coworkers, excessive absenteeism makes meeting business and department goals difficult. One effective method for improving employee attendance is by implementing an employee attendance policy. While there are many different policies available, we’ll focus on the attendance point system.

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Most organisations have an IT service management (ITSM) tool. Industry surveys show that it’s fewer than 10% of organisations that don’t. But the industry also still sees high levels of ITSM tool churn.

Any well rounded IT Service Management (ITSM) solution must also be able to integrate different software applications. Incorporating and coordinating different capabilities and features on your platform will both significantly expand your toolbox and level up your support processes. So, to make sure you are getting the most out of your ITSM tool, we have put together this InvGate Service Desk integration cheat sheet with a list of all the possible integrations to complement the solution.