Teams | Collaboration | Customer Service | Project Management

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How a VPN Protects Sensitive Business Information

Data is the lifeblood of success in today's dynamic business landscape. Financial records, customer information, intellectual property - these digital assets are crucial for competition and they demand robust protection. While the digital age has introduced conveniences in the form of blurred geographical boundaries so businesses can operate globally, new security challenges have cropped up that must be tackled.

The Definitive Guide to Maximize Efficiency with Agile Time Tracking

Efficient time management is essential for maximizing productivity and achieving project success. One method gaining increasing popularity is agile time tracking. This practice enhances traditional methods, offering dynamic solutions for modern teams. In this comprehensive guide, we’ll delve into the complexities of agile practices, providing actionable insights and best practices to unlock your team’s full potential.

Empowering Customers: The Value of Self-Service Support in Manufacturing

In manufacturing, effective customer support requires technology that spans geographical boundaries and provides a wealth of knowledge. From the production of everyday goods to the development of new technology, precision and efficiency are a top priority. Empowering customers to find answers to their questions independently can lead to quicker resolutions, and establish a deeper understanding of customer needs.

Past, Present, and Future of the Workplace

Trying to answer the question of what the future of the workplace will look like seems to be a never ending discussion. Of course, this interests both employers and employees, who tend to feel uncertain about the constantly changing landscape and put a lot of thought and effort into arriving prepared for what’s coming.

How to build resilient teams with Agile expert Diana Larsen

Diana Larsen is an international authority in Agile software development, leadership, and transformations. She’s also the co-author of Agile Retrospectives: Making Good Teams Great, Liftoff: Start and Sustain Successful Agile Teams, and The Five Rules of Accelerated Learning. Her most recent book, Lead Without Blame, is particularly relevant now, as it addresses the crucial need for enterprises to build resilient teams in today’s increasingly competitive and challenging landscape.

State of Internal Communications research findings: An interview with Simpplr Chief Insights Officer Jordan Katz (podcast)

Technology is rapidly evolving — and so are many Internal Communication teams, which are leveraging innovations from generative AI to virtual assistance to increase productivity and magnify the impact of their work.

CPA Courtney Kunzig Discusses Automation in Accounting

Knowledge work automation is poised to reshape multiple industries. This is especially true in professional services. In this sector, knowledge is often the primary deliverable. Accounting industry workers handle huge amounts of client data. They also manage sensitive information and face tight deadlines. Workflows, security and compliance, client satisfaction, and firm growth are major priorities for these professionals.

Partner testimonial - How is BigIn making the most out of Zoho Projects

BigIn, a software company from Vietnam, has been a reliant partner of Zoho for the last two years. Watch Minh from BigIn as he shares insights about how his teams and customers employ Zoho Projects for small and large scale industries, and how enterprise companies in Vietnam largely benefit from its features, while also offering a glimpse of his personal favourite feature!

How To Know If Remote Employees Are Working

Managers can stroll around cubicles and in offices to observe what employees are working on and ask for progress reports. They can also spot physical cues of unproductivity, like absent-mindedness or task aversion. Remote managers, on the other hand, have the unique opportunity to harness trust and technology to determine whether employees are working. This technological empowerment allows them to manage their remote teams, even without physical proximity, effectively.

Steering Committee: Role, Responsibilities, and Best Practices

Every business understands the importance of staying on track in any endeavor — may it be creating a new IT system or launching a new product. To ensure that such projects deliver the intended results, having a steering committee is a good solution. Usually comprised of key stakeholders and experts, this committee acts as a guiding hand in project management and risk mitigation.