Teams | Collaboration | Customer Service | Project Management

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How to switch from Time doctor to Flowace ai | Time doctor alternatives #flowace #timedoctor

Are you ready to elevate your productivity tracking experience? In this video, we'll guide you through the seamless process of transitioning from Time Doctor to Flowace. Making the move has never been easier, thanks to our user-friendly import process that allows you to effortlessly export your data from Time Doctor and seamlessly import it into Flowace.

SLA Compliance: Meeting Service Level Agreements with Precision

If you are a service provider, you know how important it is to meet Service Level Agreements (SLAs) consistently. Customers expect you to deliver the services you promised with precision, on time, and of the highest quality. That’s why SLA compliance is critical for your business to succeed and meet customer expectations.

5 Ways to Tackle Digital Transformation With ITSM

IT Service Management (ITSM) is a fundamental piece in your digital transformation puzzle. In short, it provides a structured approach to managing digital services, ensuring they align with your organization’s digital transformation goals. When embarking on such a journey, you will be leveraging different technologies to improve and optimize business processes, enhance customer experiences, and drive overall organizational efficiency.

The human side of hyper-scaling a talent-as-a-service business model

From grappling with self-doubt to embracing the unknown in hyper-growth stages, Bobbie shares her journey of transitioning from stable success to the exhilarating yet daunting 'big leagues' of business.. Watch as she opens up about the mental hurdles and the importance of team culture and continuous learning in this uncharted territory. It's a must-watch for any entrepreneur bracing for their next big leap.

How to Create Standard Operating Procedures For Your Service Desk

Service desk Standard Operating Procedures (SOPs) are a great way to systematize working practices and lead to a more consistent experience for agents and end-users. Done well, they can be used to build up a solid knowledge base for your technical teams, which will improve response times, fix rates, and customer satisfaction. See how to create standard operating procedures for your service desk in this video, and get ready to improve IT support's quality, accuracy, and efficiency!

How to display Google Sheets data on a TV screen

If you’re a startup or growing business, then it’s highly likely you’re recording your company KPIs on a spreadsheet like Google Sheets. And if your team works together in an office, then it may have also thought about displaying your KPIs on a TV screen where the whole team can see them. Well, you’re not the only one – there’s a strong justification for making your key metrics unmissable.

The C-level's guide to leading large agile organizations | Atlassian Presents: Unleash | Atlassian

The larger the organization, the more difficult it is to stay agile. Project deadlines and pressure to perform cause management to go back to "old" patterns of managing. This counteracts the agile transformation efforts. In this workshop, you will learn from one of Atlassian’s Advisory Services experts, Björn Wiehe, about the levers you have to steer a large organization while maintaining and supporting its agility.