Teams | Collaboration | Customer Service | Project Management

%term

How To Analyze & Improve Business Processes With Data

Business process analysis (BPA) is a powerful tool for streamlining operations, reducing costs, and improving efficiency. It offers a systematic approach to examining and optimizing the internal processes that drive your organization’s success. In this guide, we’ll explore the intricacies of business process analysis, providing you with the knowledge and tools you need to implement this practice in your organization.

Slack vs Microsoft Teams: Which Tool is Ahead of the Game?

With the onset of the pandemic and the shift in workplace behaviors, there was a sudden need to facilitate collaboration and digitization to enhance productivity and maintain consistency between team members across different locations and time zones. Satya Nadella and Bill Gates wanted to bid $8 billion USD to acquire Slack, the team chat SaaS company. Their meeting took an extraordinary turn, and instead of buying Slack, they decided to create their own app.

10 Best Microsoft Teams Alternatives You Should Try

There are around 270 million Microsoft Teams users worldwide. However, organizations that don’t use Microsoft’s suite of services may need an alternative solution, as the platform is closely tied to the Microsoft 365 ecosystem. Fortunately, many Microsoft Teams alternatives offer flexibility and robust features for team communication and collaboration.

9 Slack Competitors. What Team Chat Tools Are Leading the Way?

Slack has created quite a buzz in the world of team communication. With 10 million+ daily users and more than a $27 billion valuation, it is undoubtedly one of the most popular team communication platforms. However, Slack has gained a lot of competitors throughout the years (Microsoft Teams, and Facebook Workspace, to name a few) that offer highly competitive features and packages. And since Slack’s price tag is quite high many tools deliver more affordable solutions.

Agency Project Management: Creating Your Profit Machine

Managing agency projects means managing multiple clients, team members, deadlines, and goals while focusing on profitability. No matter how unique each project is, one constant remains: The need to hit your profit margin targets. Miss those consistently, and your agency’s financial health—and long-term growth—will be at risk. After years of working with agency owners (and having former agency leads on our team), we developed a project management process designed to protect your margins.

Asana Pricing Explained: How to Pay Less for Asana?

If you google “project management tools”, there are a number of them that will show up in every review, comparison, discussion, and post in general. One of them is Asana, a great project management app created by a Facebook co-founder and ex-Google engineer. Besides its features, there is another thing that a lot of people are interested in: Asana pricing. In companies with a lot of employees, every additional seat means more money to spend every month.

How Connectivity Enhances Cross-Team Collaboration and Innovation

In today's busy and ever-changing business world, teams must work well together to succeed. Being connected is critical to successful teamwork as we rely more on technology and work from different places. This connection helps teams overcome distance, time differences, and departmental divides, making it possible for them to talk, share ideas, and work together in ways that were not possible before.

4 Service Desk Trends To Know In 2024

The remote desktop software market is projected to grow substantially in the coming years, heavily driven by the increasing adoption of remote and flexible working models. According to a report from Fortune Business Insights, the market size was valued at $2.83 billion in 2023. This is a significant number, but the numbers are only going to continue to rise. For instance, the market is expected to reach $12.28 billion by 2032, growing at a CAGR of 17.7% during the 2024-2032 forecast period.

Guide to reporting on your HubSpot sales pipeline

Managing a sales pipeline can feel overwhelming without the right insights. Deals are progressing, but without clear data, it’s tough to know what’s working and what’s holding things up. That’s where HubSpot’s sales pipeline reporting comes in. It gives you visibility into every stage of your pipeline, helping you catch issues early and keep your team focused on the most important tasks.

Project Tracking 101: What It Is and How to Do It Effectively

Project tracking is the process of keeping an eye on how a project is progressing to make sure it’s staying on schedule, within budget, and meeting your goals. For agencies and consultancies, this usually means checking things like how well your team is managing their tasks, how long tasks are taking, and whether the project costs are sticking to the plan. Good project tracking helps teams stay on top of work and deliver high-quality, on-time projects that keep clients happy.