Teams | Collaboration | Customer Service | Project Management

%term

Integrate Microsoft Intune with ServiceNow and other apps using Workativ

Mobile devices: odds are, you can hardly remember what life was like without them. No matter where you are, you can reach out to anyone you know in a host of different ways. You can get information about anything you want when you want it. Bored? Entertainment is just a few taps away.

ServiceNow Chatbot with Workflow Automation

Enhance your ServiceNow experience with Slack or Microsoft Teams chatbot and workflow automation, from Workativ. For ServiceNow users and organizations using Slack or Microsoft Teams, Workativ enables you to deliver an AI-powered contextual chatbot with workflow automation, to enable 24/7 conversational self-service for your employee support. 

CurrentWare v5.5.2 Webinar (Q4 2020) | Audit Logons, Compare Productivity by Location, and More!

😀 CurrentWare v5.5.2 IS NOW LIVE! 😀 CurrentWare webinar for version 5.5.2, released October 2020. In this video CurrentWare’s managing director Neel Lukka and product manager Sai Kit Chu demonstrate the new features and reports. They also discuss the latest improvements to the products and go over an overview of the latest CurrentWare company developments.

What is a Document Management System? And Why is it Useful?

What is a document management system? Put simply, a document management system is an automated business software solution used to organize, secure, store, capture, digitize, and tag business files. Many document management systems extend beyond basic functionality to include document-related workflows.

How your support team can handle escalations & incidents better with the Freshdesk + PagerDuty integration

Despite the global pressure of finding ways to solve customer challenges in the new normal, business leaders have found that the right set of tools with a focus on customer experience can be a powerful competitive advantage. But because of the pandemic, offices globally are working at limited capacity, and communication and collaboration with employees, customers and partners has become more difficult.

How open source solutions help the U.S. Air Force accelerate software development and modernize collaboration

The pressure to ship quickly is greater than ever before. But for many organizations, including the U.S. Air Force, security and compliance concerns severely limit their ability to quickly adopt and integrate new technologies, putting teams at risk of being locked into approved vendors and missing out on critical innovations. In order break the cycle of slow-moving development, Platform One, the U.S.

Courier Live: Building a Low Code Conference Application with Twilio and Typeform

Lizze Siegle from Twilio joins Aydrian for a special Twilio SIGNAL Conf edition of Courier Live. They walk through a low code conference app. Click "Show More" to jump to key moments in the video. Built using Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

Seven insights for building hypergrowth products from Asana's Head of Product, Alex Hood

Every product leader’s dream is to build a hypergrowth product. But how do you get from a great idea to something your customers can’t get enough of? Recently, Asana Head of Product, Alex Hood joined Traction Conference to break down his playbook for hypergrowth, including how to design your product for delight and build a legendary product team. Here are seven insights from that conversation, plus a peek into how we go about solving our own product challenges here at Asana.

Addressing customer experience from the CIO perspective

For IT leaders, customer experience was already a hot topic, but the pandemic has amplified the importance of delivering a thoughtful and modern customer experience. Today's challenges bring into focus those attributes and hurdles that most directly tie to customer experience. In a nutshell, positive customer experience ties directly to revenue.