Teams | Collaboration | Customer Service | Project Management

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Personalize your Frontline Support with AI Agent

TeamSupport’s powerful AI suite just got a new addition to help you drive business growth: AI Agent. AI Agent is an advanced chatbot that seamlessly integrates language processing, machine learning, and artificial intelligence to provide effective, timely chat support 24/7. AI Agent responds immediately to customer queries and questions with a friendly tone and instant responses, ensuring no customer inquiry falls through the cracks.

Expert guide on choosing the best team chat app for your business in 2024

Are you looking for a team chat app for your business? Perhaps your tools aren’t scaling well as your organization grows, or you’re early in your journey and want tools that will grow with you. Maybe members of your remote or global team are frustrated with your current communication software. Team chat is often the virtual office for your organization, where employees spend a significant portion of their working hours.

Asana tips: Everything you need to know about Workload

How much clarity do you have into your team’s workload? If you answered “not a lot,” you’re not alone. In fact, 1 in 4 businesses say they either have no process in place or rely on “gut feel” to distribute work. As a result, a whopping 80% of employees report feeling overworked and close to burning out.

How to Improve Employee Performance [16 Useful Strategies]

Improving employee performance is crucial for any business that wants to grow and keep growing. High-performing teams don’t just get more done, they lift everyone’s spirits and create a culture that’s always improving. In this article, we’ll explore practical and proven strategies for improving employee performance by focusing on management, training, motivation, and technology.

Free Employee Attendance Sheet Excel Template

Searching for a reliable Employee Attendance Sheet Excel Template? To find an employee attendance sheet Excel template is not that difficult, and for you, not anymore! Let’s get into it. Actually, the management of an organization cannot be effective unless an employee attendance sheet is maintained. It helps in maintaining working hours, reducing absenteeism, and assisting in doing accurate payroll.

Workstatus vs Time Doctor vs Insightful - A Detailed Comparison

Let’s be honest: keeping track of work time can feel like a drag. But these tools promise to make things easier, give you better insights into your productivity, and help you stay on top of your schedule. If you run a business or supervise employees, you may already know about Workstatus, Timedoctor, and Insightful. These are common for monitoring performance and ensuring everyone is in sync. They all present ways of measuring efficiency and assigning tasks to the team.

8 Surprising Employee Time Tracking Secrets You Should Know

Do you know how much time your employees spend on their work? Employee time tracking software can help you answer that question. By tracking the time employees spend on each task, you can better understand how they spend their time. This information can help improve productivity and ensure your employees are working efficiently. We will discuss eight secrets to employee time tracking that you should know!
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Why Your Desktop-as-a-Service (DaaS) Is Causing More Support Tickets

As organizations continue to embrace digital transformation, Desktop-as-a-Service (DaaS) has become a popular solution for delivering virtual desktop environments to employees. With the flexibility, scalability, and security Virtual Desktop Infrastructure (VDI) offers, DaaS has the potential to streamline operations and boost productivity. However, this technology is not without its challenges, particularly when it comes to managing and monitoring end-user digital experience or DEX/DEM.