Teams | Collaboration | Customer Service | Project Management

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Rogue Device Detection in 5 Simple Steps

Rogue devices are sneaky intruders that can threaten your network security. How would you feel if someone quietly crept up to your door night after night? Just as it would unsettle you in the real world, rogue devices do the same in the digital one. The difference is that, in the digital space, an IT Asset Management (ITAM) strategy stands guard.

How IT executives' play a key role in effective teamwork (new research)

As an IT executive, you’re at the core of the company’s collaboration, working at the intersection of people, processes, and product. And more than likely, you’re not doing it alone. To better understand the IT leader’s pivotal role in driving innovation and operational efficiency across the company, The Work Innovation Lab, a think tank by Asana, recently surveyed and interviewed IT professionals, including top execs from industry leaders like Google, Slack, and Okta.

How To Maximize Productivity With The Flowtime Technique?

We all know that mastering productivity is the key to success. The Flowtime Technique is a method designed to supercharge efficiency and focus. This technique aims to minimize distractions and help individuals enter a deep concentration called “flow.” Studies show that multitasking can lower the productivity by 37%. So, adopting the Flowtime Technique could transform how you approach tasks, leading to heightened productivity and better work-life balance.

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Customer Satisfaction Workflows: Why They Matter & Key Elements

Customer satisfaction workflows play a critical role in delivering exceptional experiences. The efficiency and effectiveness of these interactions mold the overall experience. Think of these workflows as a synchronized machine that manages customer interactions routinely. The objective is clear: to meet and exceed customer expectations consistently. With effective design and implementation, these customer satisfaction workflows can transform the customer journey, enhancing your brand's reputation.

The top 5 time tracking and invoicing software options

An astonishing 21.5% of billable hours go unrecorded due to inadequate tracking methods. That's a significant blow to any professional services organization’s bottom line. Thankfully, many businesses now harness the power of sophisticated time-tracking and invoicing tools to counter this issue. How do they work and why are they a game-changer for teams doing client work? We’ll break down the specifics below and give you our top five tool recommendations.

2024's Ethical Employee Monitoring Software

Get ready to discover the latest ethical employee monitoring software tools of 2024! Companies that use ethical monitoring gain an advantage by treating their employees fairly while keeping track of work. Ethical monitoring helps follow the rules, keeps the workplace fair, and ensures everyone feels respected. Ethical monitoring is vital for companies. Without the right tools, they face: This blog post will share the best ethical monitoring tools that can solve these problems.

Unlocking the Potential of Hidden Teams in the Workplace

Unlock the secrets of hidden teams in the workplace with our comprehensive guide. Discover how to spot these covert collaborators, effectively manage their unique dynamics, and integrate their innovative efforts into your organizational strategy. Embrace the digital shift and utilize Insightful’s remote employee monitoring software to harness the full potential of hidden teams, driving progress and creativity in your business.