Teams | Collaboration | Customer Service | Project Management

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7 Best Project Portfolio Management Software

A Project Portfolio Management (PPM) tool is software that helps professional service companies, like agencies and consultancies, manage multiple projects simultaneously. It gives you visibility into all projects in one central place, allowing you to track progress, meet deadlines, manage resources, and increase project profitability. In this article, we’ll break down 7 of the best project portfolio management systems to give you the insights you need to choose the best tool for your team.

AI Business Process Automation: Revolutionizing Efficiency

Welcome to the era of AI business process automation, where cutting-edge technology is transforming the way we work. Staying competitive means finding innovative solutions that streamline workflows and boost efficiency. That’s where AI comes in. By harnessing the capabilities of artificial intelligence, businesses can automate repetitive tasks, reduce human errors, and free up valuable time for more strategic endeavors.

How to Prioritize Your OKRs

As a product professional, you know the dilemma well: You always have more ideas for your product than you have the resources, budget, or time to execute on those ideas. The same challenge, unfortunately, holds true for the broader business objectives you have in mind for your product – the marketing goals, sales goals, media goals, etc. No product team ever has enough resources to simultaneously achieve every business objective it thinks up.

BOOST Your Workflow with Miro's STICKY NOTES: Efficient Tips & Tricks

Transform your productivity and organization skills with the power of Miro's sticky notes! This video is a treasure trove of tips and tricks to help you make the most out of this versatile tool. Perfect for team collaboration, project planning, or personal organization, our guide will show you how to streamline your workflow like never before.

Smooth product launches are simpler than you think

When launching a new product, organizations are faced with many challenges. For example, issues like fragmented communication, lack of visibility, and unclear goals are common. Learn strategic solutions to streamline processes and enhance team collaboration for successful product launches. On paper, product launches seem deceptively simple—you brainstorm a great product, set a game plan and, with a few adjustments, set a successful launch in motion.

Improving Team Efficiency: The Power of Simplified Ticket Management

Businesses today cannot afford to lag in response times or fumble with clunky support processes. That's where the magic of simplified ticket management comes into play. Enter TeamSupport: a game-changing support ticket system that is revolutionizing the way support agents interact with customers, emphasizing ease of use, personalized support, and operational efficiency.

How a TV dashboard empowered sales teams with real-time data

Victor Figueroa, Farmers Insurance Agency Owner, was building out a sales call center when he realized his old whiteboard wasn’t quite up to the task. He tells us how switching to a real-time TV dashboard has ignited a competitive fire in his sales team. At the end of summer 2023, Victor had the chance to scale up his office space. He wanted to take this opportunity to expand not only the floor plan of his new office but also the way his team worked.

How to design leadership development programs to inspire loyalty

Building strong leadership abilities is essential in the competitive economic world of today. Programs for developing leaders are essential for developing the kind of talents that propel a team’s performance and cultivate a culture of devotion and commitment. This article looks at how companies can design internal leadership programs that develop competent leaders and encourage dedication and loyalty from staff members.

The Impact of Unified Communications in Modern Project Management

Unified Communications (UC) is revolutionizing how projects are managed in our ever-globalizing world. Can you imagine how hard it can be to coordinate a project team spread across various time zones? Traditional communication methods could bog things down, and create snarls that no project manager ever wants to deal with. This is where UC comes in — transforming what could be a chaotic mess into a finely-tuned interactions that are effective.