Teams | Collaboration | Customer Service | Project Management

%term

Why is prioritizing citizen experience crucial for governments?

In today's fiercely competitive business world, attracting and retaining customers is no simple feat. Companies that fail to grasp the value of providing a smooth and efficient customer experience (CX) run the risk of losing out to rivals who understand that good service is defined by the customer and not the company. Nearly 66% of organizations that focus on customer experience report higher retention rates.

How I Do Network Diagramming in Miro - Andre Mocke

Andre Mocke, Software Engineer at Miro, is here to talk about how he creates network architecture designs using Miro diagrams. Andre shares how he uses built-in shape packs — like AWS icons — to map out an architecture solution with his team. He also runs through how to move from abstract agreements to implementation details. And then he shares a few tips on staying aligned when working on complex network architecture projects with cross-team stakeholders.

How to Free Up An Agency Founder's Time for Marketing w/ Danielle Fauteaux

You probably heard recently on this show, from the dozens of agency owners & leaders we spoke to at INBOUND last year, that the number one place they'd invest extra budget dollars (if they magically had them tomorrow) was in marketing their own agency. This begs 2 questions: 1) Why is this such a common answer? 2) What can you as an agency owner start doing to address this common need? (because an extra $10,000/mo isn't likely showing up in your mailbox tomorrow)

Tyler Caskey: How consolidating tools & automation can transform your agency

Easy access to reports and dashboards is a game changer. But if your data is siloed in different systems, replicating data can be a daunting task, let alone accurate reporting. And with manual data entry, there’s the risk of human error. Imagine if you could consolidate tools to improve automation - gaining visibility, accuracy, and efficiency within your team. In this episode we’ll hear from Tyler Caskey, a chartered accountant and founder of TheBeanCounters. You’ll learn what to look for in a new tool to centralize more of the workflow and how to introduce this change to the business.

What's New: What we launched in May 2024

This month we’re thrilled to share several powerful updates that will amplify your planning, collaboration, and user experience. An enhanced Planner app, smarter Azure DevOps integration, and AI-powered alt text suggestions: These updates and more were designed to streamline your workflow and boost productivity. Not to mention we have three accessibility updates to improve how assistive technology works with Miro, helping to ensure everyone can experience the Miro magic.

How to Deal with a Micromanaging Boss

Imagine being under a microscope at work every day. That’s the reality for many when they have a micromanaging boss. The constant scrutiny can be suffocating. But don’t despair. You can regain your professional freedom. With our guide, you’ll learn to set boundaries and communicate effectively. Imagine a workday without undue pressure. You’ll get that when you prove your worth to your boss. It’s not just about surviving but thriving in your workplace.

How Timesheet Software Help Small Businesses Get More ROI

Looking to maximize ROI with Timesheet Software for small businesses? Then this blog post is right for you. Today, we will tell you how you can get more and more ROI by implementing the right tools. The best timesheet app for small businesses is a solution that aids organizations in boosting efficiency and productivity to get more ROI. The software solutions offer various features for organizations to view and monitor the work-time utilization of employees for a smoother workflow.