Teams | Collaboration | Customer Service | Project Management

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Part 4 - Setup a developer experience platform using Compass: Creating Scorecards

Aug 21, 2024 By Atlassian In Atlassian
Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.
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miro

How Miro's innovation workspace accelerates AWS cloud transformation

Aug 21, 2024 By Bethany Newlove In Miro
Join the AWS Well-Architected team and Miro, creators of the leading innovation workspace for AWS cloud architects, on September 10th for our webinar: “Accelerate Your AWS Well-Architected Reviews and Mitigate Risks with Miro” See how you can run more collaborative architecture reviews and drive project efficiency. Register now!
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Part 3 - Setup a developer experience platform using Compass: Assigning Ownership

Aug 21, 2024 By Atlassian In Atlassian
Compass is a powerful developer experience platform that sets teams up for success in the modern and dynamic world of software development. Compass facilitates a great developer experience by reducing cognitive load and promoting a healthy engineering culture, enabling software developers to do their best work. This video series provides a step-by-step guide on how to setup your developer experience platform, taking the shortest path to unlock the potential of your software delivery team.
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time doctor

20 essential employee recognition survey questions to enhance workplace satisfaction and retention

Aug 21, 2024 By Time Doctor In Time Doctor
Employee recognition is crucial for a business to succeed. It not only cheers people up but also fosters an appreciative culture, which increases employee retention and happiness. According to Gallup study, employees who receive excellent acknowledgment have a 20-fold higher chance of being engaged compared to those who receive bad recognition.
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Vivantio

Mastering Help Desk Management: Your Guide to Ticket Management

Aug 21, 2024 By Vivantio Press In Vivantio
Help desk management plays a pivotal role in delivering exceptional customer support and driving business success. Whether you’re managing a small support team or overseeing a large-scale operation, mastering the art of help desk management is essential to achieving seamless ticket resolution, optimizing workflows, and enhancing customer satisfaction.
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monitask

Attendance Point System: A Strategy for Managing Employee Absences

Aug 21, 2024 By Junun Saleh In Monitask
Managing employee attendance is a critical aspect of maintaining productivity and ensuring smooth operations in any organization. Frequent or unexplained absences can disrupt workflows, strain resources, and affect team morale. To address these challenges, many companies implement an attendance point system—a structured approach to tracking and managing employee absences.
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miro

The importance of native data security

Aug 21, 2024 By Kat Boogaard In Miro
Whether it’s customer data, new product ideas, or financial stats, your team’s collaborative spaces contain a lot of information. This is useful for exchanging insights and sharing knowledge with your colleagues — but it can also pose a major threat if it gets into the wrong hands. According to a recent survey, cyber events (like data leaks and breaches) are the top concern among organizations worldwide, outranking business interruptions and natural catastrophes.
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InvGate

Implicit Knowledge: How To Recognize and Capture It

Aug 21, 2024 By Natalí Valle In InvGate
In Service Management, there's a vast amount of knowledge at play—some of it is documented and formalized, and some of it is not. Implicit knowledge may not be as straightforward to manage as explicit knowledge, which is easy to capture and share through manuals or databases. What happens with this knowledge that isn’t so easily put into words?
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