A Knowledge Management process systematically gathers, organizes, shares, and analyzes an organization's knowledge regarding resources, documents, and people skills. It's designed to help the organization manage its knowledge base or other knowledge assets effectively, ensuring that information is current, accessible, and utilized optimally. Implementing a well-defined Knowledge Management process flow simplifies daily tasks and fortifies the foundation of your business in several key areas.

In this video we walk you through an overview of Service Watch Active Test as well as the configuration and deployment process. Service Watch Active Test is an advanced feature of Service Watch that allows for lightweight network tests to be executed through Service Watch.