Teams | Collaboration | Customer Service | Project Management

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What is Project Planning? 8 How-to Steps for Creating One

We’re in the project economy—where a large part of our work revolves around innovating a new product or service. Even if you’re not a project manager, you might have embraced the responsibilities of one to manage a project at some point and would have utilized project planning. The art of project planning requires strategic thinking about how to achieve a desired goal.

What makes employees stay with the same company for years?

A recent poll conducted by Apna.co offers valuable insights into the reasons behind the decision of many professionals to stay with a single firm for extended periods of time, in a time when career transfers are common. With the evaluation season quickly approaching, this poll sought to unravel the expectations and objectives of today’s workforce by gathering opinions from 10,000 professionals in a variety of sectors.

Best Customer Onboarding Software For 2024

The best customer onboarding software will help drive customer success and retention. Acquiring new customers is just the first hurdle. When I'm first introduced to a new service, a smooth onboarding process makes all the difference. It sets the tone for the entire relationship and directly impacts my likelihood of becoming a loyal, long-term user. This is where customer onboarding software comes in, helping businesses like yours turn those initial sign-ups into engaged brand advocates.

Employee Performance Tracking: The Complete Guide

Employee Performance Tracking is more than just keeping tabs on work hours these days. In today’s flexible and modern work environment, identifying employee output is the key to success. We recommend using performance measuring software for the best results. Tracking your staff for performance, efficiency and productivity is essential with the continuously changing and complex work atmosphere.

Different Types of Employee Monitoring Software In 2024

Employee Monitoring Software – The most amazing tool in today’s work environment. Such applications act like messiahs when it comes to analyzing employee behavior, work time utilization, & more. Software such as DeskTrack is available in 3 modes: Desklite, Stealth, & Tagger, each with its features & pricing. Today, we will talk about all these modes & features, so, let’s get straight into it.

When Firing Agency Employees ISN'T The Right Move w/ Kyle Duford

What happens when you’re faced with an upset client…and it’s actually your team’s fault? Kyle Duford, President and Executive Creative Director at The Brand Leader, and author of Twice Found, joins the podcast to talk about leading with grace and learning through failure. He also discusses balance in all things — how to balance challenges, healthy vs. unhealthy failure, and transparency in the face of furious clients.

Maximizing Productivity with the 2-2-3 Schedule

Are you feeling overwhelmed with work and trying to find a way to improve your productivity and work-life balance? The 2-2-3 schedule may be the answer you’re looking for! This unique schedule involves working two days, taking two days off, and then working three days in a row, allowing for a better balance between work and leisure. Not only does this schedule increase productivity, but it also helps to prevent burnout and enhances creativity.

What is Cronyism in the Workplace and How to Prevent It

We’ve all heard of nepotism, aka the act of favoring family members in the workplace. But what about cronyism? It’s the ‘insidious’ cousin that thrives within the organization itself. Cryonism is not about blood ties, but about the web of personal connections that trumps qualifications and merits. In this article, we will peel back the layers of cronyism, from its damaging effects to ways to prevent it, and some cronyism examples for better understanding.

Leveraging employee feedback for retention and improvement

In the ever-changing corporate world of today, employee feedback is one of the most important resources that is frequently overlooked. The insights your employees can share can go well beyond being a formality and hold the key to enabling both employee retention and ongoing development inside your company. We’ll examine the transforming power of employee feedback in this blog article, including how it may promote growth and innovation in the workplace and lead to good change.

Secure communications landscape is now 'Established,' says Forrester

The new Secure Communications Solutions Landscape Q2 2024 (subscription required) report, from Forrester Research, categorises the secure communications marketplace as having progressed from ‘Emerging’ to now be identified as ‘Established.’ There are many milestones on any journey, but we feel this is a significant one.