Teams | Collaboration | Customer Service | Project Management

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Zendesk experts dive into what's next with AI | Conversations with Zendesk podcast

Apr 10, 2024 By Zendesk In Zendesk
💡 Join Zendesk’s own AI experts in this episode of #ConversationsWithZendesk as they unpack the history of CX transformation and what that means for an AI-powered future. 🔌 On this episode, we're joined by Adrian McDermott, Chief Technology Officer, and Teresa Haun, Senior Director of Technology and CX Strategy at Zendesk. Adrian and Teresa discuss the subject of artificial intelligence in customer experience, offering their insights on how businesses can navigate these changes effectively.
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time doctor

5 best employee retention software for today's businesses

Apr 10, 2024 By Time Doctor In Time Doctor
It is more important than ever to retain top talent in the fast-paced environment of modern business. Businesses are becoming more and more aware of the high costs of staff turnover, which include not just financial losses but also decreased morale, reduced productivity, and deterioration of company culture. Using employee retention software strategically is one of the creative solutions needed to address this difficulty.
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scoro

7 Best Project Management Tools For Consultants

Apr 10, 2024 By Sean Collins In Scoro
How much time do you spend in spreadsheets every day? The answer is probably a lot if you’re an operations manager at a growing consultancy. Spreadsheets for timesheets, spreadsheets for project phases and planning, spreadsheets for reporting… the list goes on. Why not use a single tool that can streamline, automate, and optimize these processes? We reviewed the top project management tools for consultants to find the best tools for every team and need.
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miro

Unlock your innovation potential with these 8 AI-powered ideas from the Miro Community

Apr 10, 2024 By Kristy Threlkeld In Miro
From organizing ideation sessions to automating manual project management updates, the opportunities to supercharge product workflows with artificial intelligence (AI)-powered tools are virtually endless. At this point, it’s less of a question of if, but rather, how teams are harnessing the power of AI to unlock their organization’s full innovation potential.
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time doctor

Top 10 unbeatable employee retention benefits

Apr 10, 2024 By Time Doctor In Time Doctor
It is impossible to overestimate the importance of employee retention in the dynamic current employment market. Since employee turnover affects organizations both monetarily and culturally, progressive enterprises are increasingly emphasizing retention methods. Employee retention benefits go well beyond the apparent reduction in recruiting expenses. They build an environment conducive to growth, creativity, and stability at the heart of organizational success.
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miro

Should we scale, and if so, how?: Dissecting the Scaled Agile debate

Apr 10, 2024 By Dave Ross In Miro
It’s been 23 years since the Agile Manifesto transformed software development. Frameworks like Scrum and Kanban and other Agile practices have allowed teams to move away from rigid, linear processes to more flexible ones that focus on delivering value to customers faster. Since then, the world of Agile has expanded in scope.
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asana

How to create a work schedule template (with examples)

Apr 10, 2024 By Team Asana In Asana
Use a work schedule to clarify which team members are working, when. A work schedule is a simple document—but you can take this document to the next level by adding project timelines and task assignments. In this article, we’ll dive into the different types of work schedules, how you can create one, and how an online tool gives you the flexibility to change your work schedule and collaborate with team members across projects.
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The State of Internal Communications with Jordan Katz, Chief Insights Officer at Simpplr

Apr 10, 2024 By Simpplr In Simpplr
This episode features an interview with Jordan Katz, Chief Insights Officer at Simpplr. In this episode, Shawn and Jordan dig into Simpplr’s 2024 State of Internal Communications Report. They discuss the most surprising results, creating highly effective teams, and using AI to tailor messages.
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Integrate InvGate Service Desk With Lansweeper And Supercharge Your ITSM

Apr 10, 2024 By InvGate In InvGate
If you're already a Lansweeper user, now you can expand your IT Service Management capabilities by integrating InvGate Service Desk with Lansweeper. This powerful pairing unlocks new possibilities for streamlining your IT operations, broadening your visibility, and delivering rapid, superior service. Lansweeper is an IT Asset Management tool that allows businesses to manage and track their IT inventory. However, it lacks ITSM capabilities on its own since it wasn't designed to provide them.
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