Teams | Collaboration | Customer Service | Project Management

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Understanding User Activity Monitoring (UAM) And Its Importance

Running a business comes with its challenges, especially when it comes to managing employees. Some might try to avoid work or delay projects, thinking they can get away with it. Keeping a close watch on what’s happening in your company is crucial for its success. Imagine being right next to your employees, ensuring they stay focused. That’s where employee monitoring software steps in—it gives you similar oversight, even if your team is spread out or working remotely.

What is proof of concept (POC)? Writing guide with examples

A proof of concept (POC) demonstrates the feasibility of a proposed product, method, or idea. You must prove why your idea will work in the real world, so stakeholders and investors feel comfortable moving forward with the project. In this piece, we’ll explain how to write a POC and why this presentation is a beneficial part of product development. Before you spend time, money, and energy on a project, it makes sense to research whether your idea is worthwhile.

Best Employee Leave Software For Small Businesses

Employee leave software is a valuable tool for both employers and employees, as it simplifies and streamlines the process of requesting and managing time off. The software provides employees a user-friendly platform to submit leave requests, allowing seamless communication with their employers. The accessibility of this software ensures that employees can easily plan their holidays and maintain a healthy work-life balance.

How workplace wellbeing is reshaping modern business practices

Workplace well-being has become more and more recognized in today’s business environment. Positive trends are revealed by the American Psychological Association’s 2023 Work in America Survey. It demonstrates that over 77% of workers are happy with the mental health assistance that their companies offer. But a more complex story comes to light when we compare this with Mind Share Partners’ 2023 Mental Health at Work Report.

10 business intelligence tools for small businesses

Think business intelligence (BI) is only for the big guys? Not anymore. In the past, business intelligence software was expensive and effectively limited to big businesses. Integrating it into existing systems (let alone running it) required more resources and IT infrastructure than the typical small to mid-sized professional service firms could muster.

Performance monitoring - Identify and improve workplace inefficiency

With evolving workplaces, teams are working in distributed environments that have made it tricky for organizations to keep track of remote employees’ behavior and align their efforts to business goals. The growing cases of unproductive website usage in remote work are causing companies to suffer a significant loss of around $28bn every year.

What do customers really want from bots? #ZendeskAI has the solution

👎 What customers don't want: Bots that behave like humans👍 What customers do want: Bots that understand what they want, can solve requests quickly, or can escalate to a human 🎯 Get on the same page as your customers. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Tough Conversations with CxOs: Achieving Enterprise Agility Part 2 | Atlassian

Join us for episode two of our new podcast, “Tough Conversations with CxOs” featuring Wendy Zacchio, CIO at Zelis. Wendy has an incredible history as a C-level leader in the healthcare industry and has recently taken on the CIO role at the high-growth, disruptive health-tech company Zelis.