What are AI agents? In this video, we explain what AI agents are, how they differ from the bots of the past, how they work, and how they're transforming CX. Watch this video to learn about the capabilities of AI agents and the benefits they can bring to your customers, service team, and business. Timestamps: Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

Create clear intake workflows to drive more impact—faster.

Knowledge work is done on collaboration platforms, and M-Files Hubshare is one of those platforms. Hubshare is a web based solution, where you can collaborate with internal and external people. With Hubshare you can share information, and collaborate with Internal as well as external stakeholders and partners. You can enable seamless two-way integration between M-Files and Hubshare so that you can access information in M-Files, and also add new documents and other information to M-Files via Hubshare.