Teams | Collaboration | Customer Service | Project Management

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Integrate and Automate your favorite apps with Twilio using Workativ

Identity verification via OTP automation, simply put, is the automatic sending or triggering of OTP messages to individuals with no manual intervention. Process automation has become increasingly popular with brands as it allows them to save time by allowing employees to reset their passwords or unlock their accounts via OTP quickly. Additionally, they are making use of other types of SMS automations by using time or action-based drip messages that are triggered by specific criteria.

Courier Live: Exploring the Brand New Courier Lists API Using Postman

Arlemi Turpault from Postman joins Aydrian and shows him how to use Postman to explore the Courier API. Click "Show More" to jump to key moments in the video. Courier: The smartest way to design & deliver notifications. Design once, deliver to any channel with one API.

How we're using Mattermost Operator in Kubernetes to deploy our own environment

The Mattermost Operator framework manages Kubernetes resource configuration and streamlines lifecycle management, helping teams achieve their desired state without worrying about the steps it takes takes to get there. We use our Mattermost Kubernetes Operator to deploy Mattermost Community in a highly available environment. In this presentation, software design engineer Gabe Jackson shares a case study of Mattermost Kubernetes Operator at Mattermost and how we migrated our own Community server to Kubernetes Operator.

What's new in Teamwork Desk

There’s a sense that productivity is soaring amongst companies as most have adjusted well from the shift to remote working. Like many others, Teamwork Desk has risen to the challenge and delivered a plethora of features, enhancements, and integrations over the last quarter — to help you work more efficiently. Here are some of the features the team has been working on.

Introducing a new integration with Adobe XD and collaboration with Adobe

Bringing all the right people along the creative journey of designing new web and product experiences is complex. At each step, collaboration is imperative; from the birth of a creative idea, to conducting user research, through prototyping concepts there’s a chance for misalignment amongst the core design team, or with collaborators and clients.

How to simplify reporting with Asana

As a team lead, sharing regular status updates and progress reports with project stakeholders and executives is all in a day’s work. That’s because reporting is an essential part of communicating impact, getting ahead of potential pitfalls, and highlighting wins. The problem is, too many team leads spend too much of their time gathering the facts and figures needed to show where work stands.

5 Things Professional Services Companies Should Look for in an ECM

For professional services companies like consultants, accountants, legal professionals and others, success so often comes down to their ability to forge deeper and longer lasting relationships with their clients than their competitors. Anyone can provide a service — what firms really need to do to stand out in a crowd involves providing an exceptional experience in every sense of the word.

Holiday 2020: 3 trends for retailers this season

The most wonderful time of the year will look a bit different in 2020. The holidays are usually a time for parties with family and friends, wearing ugly sweaters, going to see The Nutcracker or taking beach vacations over the winter break. But with the pandemic still gripping the world, even Santa may have to practice social distancing. Traffic in brick-and-mortar stores is sure to be down, and economic uncertainty may mean reduced consumer spending.