Teams | Collaboration | Customer Service | Project Management

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asana

How to choose the best project management software

May 10, 2024 By Jenny Thai In Asana
If your team has ever had trouble getting a project off the ground, or getting a timely status update, or getting work done by deadline, or all of the above, take heart. You’re not alone. Managing projects is hard work. Really hard. But it’s also critical work that can either make or break your team’s ability to hit goals. Enter project management software.
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time doctor

How to use performance reviews as a retention tool

May 10, 2024 By Time Doctor In Time Doctor
The modern corporate environment is competitive and dynamic, making employee retention an essential tactic for company success. Beyond just the financial costs, staff turnover has an impact on productivity, institutional knowledge, and team morale. Creative and successful retention techniques are vital as companies fight to hold on to top talent. Once thought of as a standard evaluation instrument, performance reviews have developed into a tactical tool for staff retention.
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teramind

The 14 Best Remote Team Management Software in 2024

May 10, 2024 By Teramind In Teramind
At its most basic, remote team management software facilitates teams working together from different locations. These tools enable teams to coordinate and communicate effectively, regardless of geographical barriers. By providing a centralized platform for collaboration and oversight, remote team management software helps keep objectives aligned across dispersed workforces, bridging physical distance to mimic the efficiency of a traditional office setting.
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time doctor

91% of new mothers have problems returning to work

May 10, 2024 By Time Doctor In Time Doctor
As workplaces change, more and more companies are realizing how important it is to offer strong benefits, especially when it comes to family planning and fertility. Carrot, a top benefits provider, recently did a survey showing a complicated picture: even though benefits have improved, 91% of new mothers still have problems returning to work. The poll also shows how big racial differences are in how ready women are for pregnancy and how their experiences are during and after giving birth.to.
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monitask

Employee Experience: Delivering a Seamless Workplace for Your Team

May 10, 2024 By Junun Saleh In Monitask
Have you ever heard the saying, “Happy employees equal happy customers”? That’s what employee experience is all about! It’s ensuring your employees feel good about coming to work and doing their job. When your employees are happy, they do a better job, and that helps your business be more successful. In this article, we’ll talk about how you can make your workplace great for your employees, so everyone can be happy and do their best work.
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insightful

InsightsAI: Ready for a Fresh Take on Workforce Management?

May 10, 2024 By Sonja Glisic In Insightful
Discover InsightsAI: the latest add-on from Insightful, designed to enhance workforce management with real-time data insights. Find out how the feature can simplify your decision-making process and help you build a more productive and agile workforce!
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teramind

Call Center Screen Monitoring: Use Cases & Benefits

May 10, 2024 By Taran Soodan In Teramind
Today’s average call center interaction doesn’t look how it used to. We expect today’s call center employees to be highly tech-savvy and ready to handle customer issues via phone, email, and live chat. We also require them to have access to sensitive data, which they’ll often pull up on their screens during a call so they can quickly resolve any problems or inquiries.
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Vivantio

Service Management Implementation: Path to ITSM Success

May 9, 2024 By Vivantio Press In Vivantio
Service management implementation plays a crucial role in achieving ITSM success. Organizations worldwide face the challenge of delivering high-quality services efficiently and effectively. That’s where service management implementation comes in. By implementing robust ITSM processes, you pave the way for streamlined operations, improved service delivery, and enhanced customer satisfaction.
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Successfully Marketing with Partner Agencies w/ Sam Dunning

May 9, 2024 By Teamwork In Teamwork
If your agency’s become a trusted advisor to your clients, then you’re probably getting asked for recommendations & advice all the time. I can border on a feeling of frustration if you’ve faced this enough: Can you help with this? Do you know anyone you’d recommend for that? If your clients are asking about other areas where you *can’t* help, you hate to not be able to help. But… What if you could add more value to your clients AND tap into partnerships that could generate net-new clients for your agency?
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