For better productivity and cost benefits in remote work, more organizations are shifting to the future of work. Organizations with office work look forward to distributed work mode as the best alternative. Here the concern they consider the most is how to measure employee performance in a flexible and unmonitored distributed work environment.

Welcome to our article on customer service optimization and how to provide a great customer experience. In today’s competitive business landscape, it’s crucial to provide an exceptional customer experience to seamlessly stand out from the competition. By optimizing your customer service, you can improve customer satisfaction, enhance the customer journey, and unlock growth and success for your business.

It’s that time of year again to reflect on the past 12 months and see how much we’ve learned and grown. As you know, at Miro we love a good retrospective. Looking back, we know that our successes are the result of passionate Miro super-users — you all — who’ve shared what you’re looking for in a visual workspace for innovation.

This article is a perfect place to start if you're still debating whether a virtual workforce is good for you.

Technology is revolutionizing the way we learn. From a school management software development company to an LMS developer—everybody is integrating the newest technological solutions into their tools, making them more efficient and attractive to customers. And in the myriad of tech instruments that are available to us today, one tool stands out as a game-changer for both educators and learners—and that is instant messaging (IM).

Are you intending to pair with a BPO company but are confused about choosing one? Or, you can’t set your objectives to outsource the services. If these are the reasons for coming on this page, you are on the right track. Though the concept of BPO was aroused in the late 1980s and early 1990s, with technical advancement, it has become popular in large enterprises for back-office support. Now, you can see many dimensions of BPO.

Have you ever wondered how companies keep track of the time their employees spend on different projects? Time tracking is not just about ensuring everyone gets paid accurately; it’s also crucial for understanding productivity and efficiency. In time management, Excel has emerged as a versatile solution. But what exactly is Excel time tracking, and how does it work?