Teams | Collaboration | Customer Service | Project Management

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Conquering workplace boredom: A strategic approach

In the world of work, even the most exciting jobs, like being a scientist or a virus hunter, have their share of boring tasks. Neuroscience suggests that being bored can be good for you, but the question still stands: how can you deal with boredom in a way that keeps you engaged and productive?

How Asana uses work management for organizational planning

Rita Khayat is an expert at managing complex, company-wide programs. As Asana’s Head of PMO for Strategy and Operations, Khayat is responsible for keeping business-critical goals on track. She does this with clear processes, 20+ years of experience, and a knack for using Asana to its full potential. Khayat’s team is responsible for four main business areas within the CIO org: Together, these responsibilities span many different teams and require a high level of cross-functional coordination.

How Prudential Accelerates Agile Processes and Builds Trust with Miro

Discover how Prudential utilizes Miro to foster innovation and collaboration. With remote and hybrid work environments, Miro has become essential for seamless teamwork and design processes. Agile teams at Prudential leverage Miro for PI planning, retrospectives, and other agile events, promoting transparency and collaboration. By replacing traditional in-person retrospectives with Miro's dynamic interface, Prudential enhances visibility and trust within teams. The recent integration of Jira and Miro streamlines workflows, reducing overhead time and increasing employee satisfaction.

Top 10 Time Tracking Apps in 2024

Are you searching for the top time tracking apps in 2024? Do you want applications to monitor your employees in real-time to increase efficiency and productivity? Then this blog is for you. Today, we will discuss insights into the leading Time tracking apps for employee monitoring, which provide the most useful features and are recommended in 2024.

Sharper Than the Rest: How Precise Metrics Boost Insurance Outcomes

Explore key insights into using productivity metrics to enhance operating efficiency and customer relationships in the insurance industry. Find out how metrics like loss ratios and renewal rates can boost employee productivity and redefine success.

Introducing Zendesk QA (quality assurance) #shorts

😎 Zendesk QA, or quality assurance, uses AI to review every customer conversation and automatically detect issues in service quality, leading to a higher performing support team and happier customers. The best part? No spreadsheets. Zendesk makes customer service better. We build software to meet customer needs, set your team up for success, and keep your business in sync.

How to create a cross-functional team in 4 simple steps

A cross-functional team is a permanent or temporary group of people with different types of experience working together to achieve a common goal. Cross-functional teams benefit companies because when team members with multiple skill sets work together, they can pursue company goals more efficiently. In this piece, we’ll explain what a cross-functional team is and provide tips for how to build one.