Teams | Collaboration | Customer Service | Project Management

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5 types of brainstorming questions to kick-start ideation

Asking good questions is one of the hardest skills to master. Anyone who’s ever given an interview, participated in a panel or webinar, or even gone on a date knows that an uninspired question can really kill the conversation. When it comes to brainstorming, good questions are everything. We’ve all been in brainstorming sessions that started out fine but quickly lost steam, or that never took off at all.

New: Show your appreciation in Asana

Showing appreciation for a team member’s hard work is one of the easiest ways to make them feel seen and valued. That’s why we’re excited to announce the launch of in-product Appreciations. Whether your team is distributed or slowly returning to the office, Appreciations can help you connect, celebrate wins, and bring a little joy to your workday—from anywhere.

Automatically extend Mattermost sessions for less frequent logouts and happier end users

Frequent logouts are a frustrating experience for users, especially on servers with short session lengths configured. In v5.24 and later, you can enable the configuration setting for extending session length with activity to automatically extend sessions and keep users logged in as long as they are active in their Mattermost apps.

Mattermost Release v5.24 is now available

New feature release offers tighter integration with Office 365 and Active Directory and an improved end-user search and session experience. Mattermost Release v5.24 is generally available today. The new feature release offers tighter integration with enterprise tools such as Office 365 and Active Directory and an improved end-user experience for search and session management.

Part 1: Managing the Post-sale Customer Experience in Uncertain Economic Times

This decade has begun with economic uncertainty. From COVID-19 to political and social movements, businesses of all types have been impacted by the major fluctuations in consumer trust. However, even in these times, there are strategies to build stronger post-sale customer relationships the right way from day one. Let’s look at how businesses can successfully work with new customers to create a strong foundation for moving forward even during uncertain economic times.

How to integrate Mattermost E20 with Office 365

Many Mattermost DevOps teams work in “Microsoft Shops”—organizations that use Office 365 apps with the Microsoft 365 business plan—and want to tightly integrate with Microsoft tools to more easily collaborate with the rest of the company. Mattermost E20 was architected from the ground up to be highly flexible. As such, integrating with other platforms including Microsoft is easy. Here’s how.