Teams | Collaboration | Customer Service | Project Management

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Best enterprise messaging tools: 5 factors to consider

Traditional communication techniques, like email, can result in cluttered inboxes, missed messages, and delayed responses, whereas meetings can be time-consuming and disruptive to workflow. The fact is, traditional approaches struggle to keep up with the changing needs of modern enterprises, resulting in inefficiencies and communication breakdowns. Enterprise messaging systems have evolved as an effective solution to these difficulties.

10 simple ways to boost employee recognition at your company

Employee recognition can look quite different in every company. But regardless of your methods, it plays a crucial role in keeping your workforce motivated. It’s also instrumental in giving your company a competitive advantage by improving employee retention, morale, and productivity. That’s why today’s businesses have to constantly adapt how they show recognition and ensure that their employees feel valued and nurtured.

How Miro Helps a Leading HR Solutions Provider Align Teams for Maximum Customer Value

Explore the transformative impact of Miro at a top HR Solutions Provider, where team alignment and customer value are paramount. This video demonstrates how Miro's collaborative Intelligent Canvas plays a critical role in helping teams adapt to a rapidly changing business environment. By fostering a shared understanding of objectives and facilitating effective communication across various stakeholders, Miro enhances strategic alignment and operational efficiency.

Are IT people socially awkward? Debunking 4 IT stereotypes

Let's clear the air from the get-go: IT can be frustrating. We've all had a moment where our interaction with the IT department left us grumbling. But these experiences often give rise to IT stereotypes and myths.How many of those perceptions are still valid today? Are we clinging to an outdated image of what an IT worker is like?

5 best tools to enhance digital civic engagement

Civic engagement is now one of the key activities that define a healthy democracy. Moreover, digital civic engagement fosters trust between citizens and the government. The result? A more accountable governance. Without this, democratic societies are likely to turn into isolated and indifferent societies that do not meet the needs of their citizens.

Know About the Top 10 Strategies to Manage Employees

Managing employees well is important for any business that wants to grow and be successful over the long term. Strong management methods are even more important now that mixed and online work are becoming more common. When you manage your workers well, they will stay inspired, creative, and aligned with the organization’s goals. This article will discuss the top 10 ways to manage employees, focusing on the importance of tools and methods like time management systems or employee monitoring software.

Tackling the problem of "always on": 7 effective measures to improve employee productivity

Have you felt like the general productivity of your team has been going down hill for some time now? Does it feel like your teammates are constantly struggling and making mistakes they wouldn't be making normally? If yes, then there's a good chance that they're suffering from the problem of being "always on." The reason for these problems is somewhat self-explanatory.

Vivantio's Top G2 Rankings: Efficiency and ROI for Service Providers

For service providers, the stakes are high as they strive to deliver seamless and effective IT service management (ITSM) solutions to their clients. This is why recognition from trusted industry platforms, such as G2, is a testament to a product’s value and reliability.

12 time management tools and techniques that actually work

Whether it’s in your personal life or your professional sphere, you must master the art of efficient time management if you want to get things done. Fortunately, with the right combination of time management tools and techniques, you can organize your time, boost productivity, avoid missed deadlines, and become a time management ninja in no time. In this article, we’ll show you seven effective time management techniques and five powerful time management tools you can start using today.

Virtual Agent For Microsoft Teams: Add Teams to Your Service Desk

If you were looking for help desk software that integrates with Microsoft Teams, InvGate Service Desk was already your go-to option. However, our MS Teams integration has reached a whole new level of proficiency. Connecting Microsoft Teams with InvGate Service Desk turns the messaging platform into a formal communication channel while centralizing interactions in the backend. This provides a double benefit: improving the agents' and end-users' experience and simplifying tracking and measuring all service desk interactions in one place.