Teams | Collaboration | Customer Service | Project Management

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Discover why Time Doctor is the leader in time tracking solutions

Time Doctor was recently awarded a prestigious spot on the 2024 Capterra Shortlist for Time Tracking Software. This shows that it is the best and most well-known software in its field. This award from Gartner Digital Markets shows how great Time Doctor’s features and benefits are, which is why businesses all over the world choose it. Take a close look at what makes Time Doctor different from other games.

Workstatus vs Timechamp: A Feature-based Comparison

Getting work done efficiently in a fast-paced environment is not easy. Multiple distractions at the workplace make it even more challenging for companies to improve employee productivity. This is where productivity management software can help. In this post, we will compare two popular options—Workstatus and Time Champ—to help you make the right choice. The comparison will be based on each tool’s features, user reviews, pricing, and other criteria.

Need an alternative to Workplace by Meta? Our #1 intranet platform has you covered.

Bummed about Meta’s recent announcement that it’s shuttering Workplace and recommending Workvivo as an alternative? Don’t be. While it might feel like the impending shutdown leaves you in a lurch, you don’t have to go from bad to worse. This is an opportunity to upgrade to a No. 1 intranet platform purposefully designed to enhance the employee experience.

5 process map templates to document, streamline, and optimize your processes

Inefficient processes carry a big price tag for businesses. Formstack’s State of Digital Maturity report found that 51% of U.S. workers spend at least two hours a day on repetitive or inefficient tasks. That translates into an estimated $14,560 per employee per year that could be invested in growth. One of the best tools for streamlining efficiencies (and banishing inefficiencies) is a process map.

Need For an Effective Insider Threat Incident Response Plan - Key strategies to practice

Proofpoint Threat Report 2024 indicates that 80% of industries experience negative consequences due to growing data breach incidents. Rising instances of workplace non-compliance and unauthorized data exposure mostly involve threats within organizations (70%), including intentional, unintentional, and accidental internals. The alarming insider threat landscape hints at the high demand for data-critical businesses to implement a robust incident response plan and strengthen their security posture.

Enhancing support agent productivity: The impact of UI/UX on customer support tools

A crucial indicator of success in the ever-evolving field of customer service is productivity. Michael, the chief data scientist, and Liam Martin, the co-founder and chief innovation officer of Time Doctor, recently presented a webinar ‘Benchmarking helpdesk software‘ on the impact that support workers’ productivity can have from the user interface (UI) and user experience (UX) of their tools. These are the principal points that they discussed during their talk.

Management by objectives (MBO): Definition and process

Management by objectives (MBO) is a strategic approach to increasing company performance by aligning company and team objectives. In this article, we’ll explain how the MBO process works and some pros and cons of using the MBO model. The idiom “It takes a village” refers to the idea that success stems from collaboration. As a project manager, you experience this firsthand. You rely on your village—or your team—to complete projects.

How to Manage Upwork Freelancers Effectively (Include Monitask)

Keeping track of everything is challenging, especially when running a busy business. That’s where the freelance team can come in handy! But managing freelancers can be tricky, and you must ensure they are productive and meet all your requirements. We’ve put together the top 3 tools for managing freelancers. Check them out below!

Why Understanding Customer Engagement Matters for B2B Collaboration Platforms

Why should B2B companies care about customer engagement on their collaboration platforms? Well, the truth is that the efficiency of internal tools is directly influenced by how engaging they are for users. Simply put, a platform that's easy and enjoyable to use encourages frequent use and deepens user investment - all of which are essential for any B2B enterprise aiming to thrive.

How to start a virtual assistant business

Are you thinking of setting up your own virtual assistant business? You’ve come to the right place. With more companies relying on remote workers, working as a virtual assistant (VA) is easier than ever. In this article, we’ll go through everything you need to know before starting your VA business.