Teams | Collaboration | Customer Service | Project Management

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Workstatus vs Time Doctor vs Insightful - A Detailed Comparison

Let’s be honest: keeping track of work time can feel like a drag. But these tools promise to make things easier, give you better insights into your productivity, and help you stay on top of your schedule. If you run a business or supervise employees, you may already know about Workstatus, Timedoctor, and Insightful. These are common for monitoring performance and ensuring everyone is in sync. They all present ways of measuring efficiency and assigning tasks to the team.

8 Surprising Employee Time Tracking Secrets You Should Know

Do you know how much time your employees spend on their work? Employee time tracking software can help you answer that question. By tracking the time employees spend on each task, you can better understand how they spend their time. This information can help improve productivity and ensure your employees are working efficiently. We will discuss eight secrets to employee time tracking that you should know!
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Why Your Desktop-as-a-Service (DaaS) Is Causing More Support Tickets

As organizations continue to embrace digital transformation, Desktop-as-a-Service (DaaS) has become a popular solution for delivering virtual desktop environments to employees. With the flexibility, scalability, and security Virtual Desktop Infrastructure (VDI) offers, DaaS has the potential to streamline operations and boost productivity. However, this technology is not without its challenges, particularly when it comes to managing and monitoring end-user digital experience or DEX/DEM.

Omnichannel AI Agents Live Demo: AI Summit Deep Dive

At our Zendesk AI Summit Deep Dive Community Event Solutions Consultant Gregory Lindley showed how the power of Omnichannel AI Agents can be leveraged to resolve up to 80%+ customer queries across any channel. Including support for email or voice—providing consistent and accurate support wherever customers engage.

8 Practical Ways to Improve Team Productivity

In the current working culture, driving productivity is not just a KRA for the leaders. Rather, it has become a necessity. A productivity survey suggests that 48% of employees admit that they are productive for less than 75% of their working hours. Managers are constantly looking for different ways to improve team productivity. A productive team helps meet deadlines and drives growth within the organization. Maintaining consistent productivity can be challenging.

When is the Best Time for Businesses to Outsource to India?

There are many reasons why business owners may outsource to India. India is known for its low labor costs, and many Indians speak English as a second language, making communication easier. For example, outsourcing to Indian developer software could save the cost 65% compared to developers’ cost from western countries. Additionally, the country has a rapidly growing economy and is known for its high-quality production.

How to Discuss Your Career Opportunities and Get What You Want

Most employees dread the annual performance appraisal meeting. They do not look forward to discussing their career opportunities with their boss. However, if you know how to discuss your career opportunities and get what you want, the appraisal meeting can be a positive experience. This article will inform how to discuss your career opportunities and get what you want during your annual performance appraisal meeting.