The latest InvGate updates are here, and we've packed them with powerful enhancements to both InvGate Service Desk and InvGate Insight! From AI-driven support solutions to workflow automation and more, these new features are designed to make your life easier while taking your Service and Asset Management to the next level.

In today’s fast-paced and demanding world, the ability to manage oneself effectively is a crucial determinant of personal and professional success. Self-management skills allow individuals to control their behaviors, thoughts, and emotions in ways that lead to positive outcomes. Whether you’re navigating the challenges of a busy workplace or striving to meet personal goals, mastering self-management can make all the difference.

Sometimes, retrospectively looking back on how software development and IT operations have evolved over the years is important. Over the last several years, we have seen the rise to prominence of two key methodologies: Agile and DevOps. Nowadays, these terms form part of the everyday vernacular for organisations leveraging complex software development.

‍ In healthcare, every second counts. Therefore, secure and reliable communication between the medical teams, patients, and support staff is compulsory. Healthcare communication software has done a lot to develop communication between all stakeholders in the field of medical treatment. Patients also favor healthcare providers who offer robust digital communication and services due to the added convenience.

Requirements management helps you ensure your final project deliverable meets the needs of stakeholders. Simply put, a requirement is something stakeholders want or need, and requirements management helps you fulfill that need. Read on to learn how requirements management works, then do it yourself with six simple steps. It’s Friday night and you’re about to order pizza. You’ve got the phone in one hand and a list of requests from your friends in the other.

HR teams handle vast amounts of information daily—policies, employee records, training materials, compliance documents, and more. Organizing all this data can become a challenge, especially as companies grow. That’s where HR Knowledge Management (KM) steps in. With a structured way to collect, store, and share HR knowledge, a solid KM system helps streamline operations, improve decision-making, and boost employee satisfaction.

In the anonymous grid of a video meeting, it’s easy for people to tune out – and miss out. Here’s how meeting leaders can fight it.

The startup environment is fast-changing and competitive. Success depends on constant innovation and operational efficiency. Getting ahead means using cutting-edge technology that can streamline processes and provide a competitive edge. Artificial intelligence (AI) has emerged as a game-changer in this context. There are many powerful tools in the field of project management, for example. AI tools offer startups a toolkit for success.

Write it down. It’s common and worthwhile advice when you want to comprehend and remember information, with plenty of research backing up the power of note-taking. But while the process of taking notes is helpful in and of itself, it can still be improved. For example, depending on your handwriting, the location of your notes, or even how organized you are, it may not be so simple to read your scribbles or even find the information you want to revisit.